CGI · 13 hours ago
Merger and Acquisition Project Manager
Dallas, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$57K/yr - $137K/yr
8+ years expCGI Group, Inc. is seeking experienced Program Managers to support a major Telecom Operator in the merger and integration of its consumer operations. This role will drive program delivery across various workstreams with a strong focus on execution, stakeholder alignment, and customer experience.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
Responsibilities
Lead day-to-day delivery across initiatives tied to the Merger and Acquisition into Major Telecom Carrier
Track and resolve issues spanning order management, call handling, workforce readiness, and digital activation
Coordinate with cross-functional teams, including external vendors, internal, and both Merging and Acquired operational stakeholders and owners
Support development and execution of the Multi-Dwelling Unit sales and activation plan in newly acquired territories
Drive activities related to customer experience alignment, including billing migration, rebranding, and channel transition
Ensure delivery milestones align with TSA (Transitional Service Agreements) timelines and integration sequencing
Build and maintain dashboards, leadership presentations, and reporting packages for AVP, VP, and SVP-level stakeholders
Represent client in working groups, offering insightful recommendations and program-level status on behalf of the client
Support territory-based sales planning by organizing key inputs, tracking market readiness, and structuring updates
Help team structure both standalone and converged offer enablement plans
Create scorecards, dashboards, and executive-level summaries even from limited or ambiguous inputs
Strengthened focus on technical and analytical capabilities, with emphasis on assessing data, identifying trends, and producing actionable recommendations
Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer bases
Identify system and config changes required for new SKUs, bundled offers, and branded promotions across platforms
Coordinate updates to customer profiles, rebranding of touchpoints (e.g., CSS, emails, bills), onboarding flows, and collections systems
Partner with teams on training, communications, and data conversion strategies for seamless consumer migration
Broadened to include system migrations, API enablement, customer handoff logic, and field activation across OAP (API-based integration layer), Point of Sale (POS), and call routing
Qualification
Required
8+ years of program/project management experience in telecommunications, consumer products, or digital transformation
Demonstrated success in M&A integration, business transformation, or large-scale implementation programs
Strong experience in Order-to-Cash, call center operations, and/or business enablement
Familiarity with telecom systems (e.g., POS, billing, IVR, provisioning platforms)
Executive-facing presentation skills and stakeholder management
Strong organizational skills, self-starter, and able to navigate ambiguity in complex environments
Strong Excel and Power Point skills
Preferred
Background in Telecommunications or Mergers and Acquisitions in Telco/Broadband initiatives
Customer Communications and Onboarding
Understanding of Organizational Change Management (OCM)
Experience managing cross-vendor workstreams and change initiatives
Knowledge of billing systems, or postpaid and prepaid billing structures
Experience working with Vendors or other consulting teams in a high-velocity environment
Customer handoff logic
Data ambiguity
Business Readiness
Order-to-Cash, Call Center, Social Media, or IVR
Multi-year transformation journey
Background Fiber, Broadband, and Wireless
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
H1B Sponsorship
CGI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-22
Digital Journal
2026-01-22
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