United Way of Central Eastern California · 1 day ago
CalAIM Program Manager
Bakersfield, CA
Full-time
Onsite
Mid Level
$30.42/hr - $30.42/hr
3+ years expUnited Way of Central Eastern California is seeking a CalAIM Program Manager to provide strategic leadership and operational oversight for CalAIM Community Supports and Enhanced Care Management programs. The role involves community outreach, partnership development, and ensuring high-quality service delivery tailored to the unique challenges of rural communities.
Non-profit Organizations
Responsibilities
Lead and coordinate outreach efforts across rural Kern, Inyo, and Mono counties to increase awareness, referrals, and enrollment in CalAIM Community Supports and Enhanced Care Management programs
Develop and implement outreach strategies tailored to frontier and rural communities, including collaboration with tribal entities, local clinics, hospitals, behavioral health providers, housing partners, and social service agencies
Serve as a primary representative for CalAIM CS and ECM programs in regional meetings, coalitions, and community forums
Strengthen referral networks and care coordination pathways to ensure seamless access to services for eligible Medi-Cal members
Provide overall operational leadership for CalAIM Community Supports (including Housing Transition Navigation, Housing Deposits, Housing Tenancy and Sustaining Services, Day Habilitation, and other approved services) and Enhanced Care Management programs
Oversee program workflows, policies, and procedures to ensure effective service delivery across large geographic areas
Monitor program performance, outcomes, and service utilization to ensure alignment with CalAIM requirements and community needs
Ensure coordination between CS and ECM teams to support integrated, person-centered care
Provide coaching, technical assistance, and performance evaluations to ensure high-quality service delivery
Support staff working in remote and rural settings by promoting collaboration, communication, and professional development
Foster a trauma-informed, inclusive, and mission-driven team culture
Establish and maintain strong partnerships with managed care plans, county agencies, healthcare providers, housing authorities, and community-based organizations
Collaborate with partners to address service gaps, improve care coordination, and adapt programs to rural realities
Act as a liaison between funders, partners, and internal teams to ensure shared understanding of program goals and requirements
Manage program budgets and resources to ensure fiscal accountability and sustainability
Oversee data collection, reporting, and documentation for CS and ECM programs, including required state, county, and managed care plan reports
Ensure compliance with CalAIM guidelines, grant requirements, contractual obligations, and organizational policies
Use data and feedback to support quality improvement and operational planning
Qualification
Required
Bachelor's degree in Social Work, Public Health, Public Administration, or a related field required
Minimum of 3 years of experience in program management, care management, or community-based services, preferably in rural or underserved settings
Demonstrated experience leading outreach efforts and building partnerships in geographically dispersed communities
Strong understanding of social determinants of health, housing instability, and integrated care models
Proven supervisory and operational leadership skills
Excellent organizational, communication, and interpersonal skills
Ability to work independently, manage multiple priorities, and support teams across wide service areas
Proficiency in Microsoft Office Suite and data management systems
Preferred
Experience with CalAIM, Medi-Cal programs, Community Supports, and/or Enhanced Care Management strongly preferred
Individuals with lived experience of homelessness or system involvement are encouraged to apply. This experience provides valuable insight into the challenges faced by program participants
Benefits
Health, medical, vision, and dental benefits included
Company
United Way of Central Eastern California
United Way of Central Eastern California offers services and resources to help our community thrive through Education, Health, and Economic Resilience.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase