NEOGOV · 11 hours ago
Education Consultant 2
Seattle, WA
Full-time
Hybrid
Mid Level
$98K/yr - $124K/yrKing County’s Finance and Business Operations Division is seeking an Education Consultant 2. The role involves planning, designing, and delivering engaging training content for various financial systems to empower the workforce and ensure compliance with accessibility guidelines.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plan, design, develop, and deliver technically detailed training content using the following skills:
Video production/editing (e.g., screen capture, software demo/tutorial)
Instructional design for asynchronous e-learning course development
Educational writing (e.g., user guides, tutorial scripts, communications, etc.)
The ability to provide comprehensive training to attendees with various levels of knowledge and experience with financial systems and business processes
Coordinate with project teams and subject matter experts to evaluate system changes that impact our customers
Advise and support training activities for system upgrades, and projects that implement changes to business processes and system functionality
Assess training needs and customize training content to meet the needs of the audience
Create engaging learning experiences in several different formats (eLearning, in-person learning and written user guides)
Ensure all training content and materials follow Americans with Disabilities Act (ADA) Accessibility Guidelines and Web Content Accessibility Guidelines (WCAG)
Collaborate with clients to identify specific training needs, tailor course content accordingly, and address any gaps in knowledge or skill sets
Qualification
Required
Experience as an internal systems trainer including developing instructional documentation to provide guidance to a broad audience
The ability to provide engaging training to attendees with various levels of knowledge about financial systems and business processes
Act as a liaison to bridge understanding between technical team and agency clients
Excellent presentation skills
Experience developing dynamic, educational, technical content and materials to ensure content is comprehended
Experience developing on-line digital knowledge base for training materials and resources
Strong communication, interpersonal, writing and customer service skills
Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products
Ability to work with people from diverse backgrounds
Preferred
Experience using measurement tools and techniques to assess training effectiveness
Experience with a variety of technical tools (e.g., Camtasia, Storyline, Articulate, etc.)
Experience with Web Content Accessibility Guidelines (WCAG) to ensure training content meeting Americans with Disabilities (ADA) digital accessibility requirements
Experience working directly with data and business processes in an Enterprise Resource Planning (ERP) Financial System, such as King County's Oracle EBS
Experience with LEAN processes and principles
Experience with SharePoint, MS Teams and other collaborative online tools
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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