Claims Specialist jobs in United States
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ACERTUS · 21 hours ago

Claims Specialist

ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions, and they are seeking a Claims Specialist. The role involves reviewing and analyzing claims, processing new claims, and collaborating with internal teams to ensure effective claims resolution.

AutomotiveLogisticsSupply Chain Management

Responsibilities

Collect and analyze required documentation needed for claim resolution
Communicate with Transportation Carriers/Insurers/Customers to gather necessary information
Assist with claims resolution and collection of payments on Claims
Manage customer claims portals and monthly reports
Interact with external parties like 3rd party claims management and/or insurance providers
Collect payment for damages caused by the carrier
Personal responsibility to manage change
Run weekly data to capture any trending Drivers and Customers
Review data to pinpoint damage trends for call out and executive action
Assist with preventative measures to reduce claims
Claim mitigation start to finish
End of Month close auditing and balancing checks
Must be willing and able to perform all other duties as assigned by management

Qualification

Claims resolutionMicrosoft OfficeCustomer serviceCritical thinkingTransportation knowledgeOral communicationWritten communicationOrganizational skills

Required

This position requires a minimum of a High School Diploma or equivalent
Must have one to two years of experience in claims resolution
Must have working knowledge with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.)
Great oral and written communication skills
Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously
Creative, can think outside of the box to resolve problems
Excellent customer service skills
Personal responsibility to manage change
Critical thinking / ability to think outside of the box to resolve issue at hand

Preferred

Previous Transportation or Automotive Industry knowledge a plus

Benefits

Medical, Dental and Vision Insurance benefits start on the 1st day of the month following your start date.
Company Paid Time Off
8 Company Paid Holidays
401(k) with auto-enrollment at 3% starts on the 1st day of the month following your start date.
Casual Dress Code

Company

ACERTUS

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Acertus operates as an automotive logistics company, providing unparalleled service and visibility into the transportation process.

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-01-01Private Equity
2016-10-26Acquired

Leadership Team

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Michael DeLuca
Chief Executive Officer
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Scott Naz
Co-Founder
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Company data provided by crunchbase