Glacier Bancorp, Inc. · 7 hours ago
Operations Support Specialist
Bozeman, MT
Full-time
Onsite
Entry Level
2+ years expGlacier Bancorp is a financial institution seeking an Operations Support Specialist to assist the Senior Operations Manager and various departments. The role involves providing customer service, performing operational duties, and ensuring compliance with banking regulations.
BankingCommercialFinanceVenture Capital
No H1B
Responsibilities
Provide prompt and courteous service to all internal and external customers, supporting the goals and mission of the Bank
Perform general operations daily, monthly, quarterly, and year end duties for: IOLTA postings, escheatment, safe deposit box review, dormant accounts, deleted transactions, tax corrections, CIF report review/clean-up, debit card reports, stop/hold report review, NSF report, Canadian check and cash rates, etc
Provide operations support to branches and other departments including, disputes, CardWizard assistance and overrides, Vertex issues and overrides, wires, disputes, account changes, file maintenance, new account support, documentation review, non-post items, ACH research, and stop payments, holds, forgeries, etc
Deposit Account Document Quality Review
Participate in GBCI committees/work groups
Maintain, correct, and monitor IRAs & HSA accounts
Correct offages in the DDA Settlement, CD Settlement, and Safe Deposit Box Settlements
Cross-train in other operational functions as needed
Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of the Bank
Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel)
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
All employees are accountable for compliance with applicable laws and regulations when performing their job duties. Each employee is expected to participate in required training to become familiar with the legal and regulatory requirements affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Represent the Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs
Keep work area tidy and maintain customer privacy
Additional duties as requested or assigned
Regular and predictable attendance to accomplish job duties and provide in-person contact with customers
Actively use the service pledge in all customer encounters
Qualification
Required
High school diploma or equivalent
High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment
Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s)
Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment
Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience
Ability to work both independently and in a team environment
Ability to understand and follow complex written and oral instructions
Ability to communicate effectively verbally and in writing
Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications
Working knowledge of standard office equipment
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
Must complete the assigned online training courses and achieve a passing score by due date
Regular and predictable attendance to accomplish job duties and provide in-person contact with customers
Must be capable of regular, reliable and timely attendance
Must be capable of climbing / descending stairs in an emergency situation
Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes
Preferred
Minimum of two years bank experience preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan
401(k)
Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Glacier Bancorp, Inc.
At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-10-01IPO
Leadership Team
R
Randall Chesler
President and Chief Executive Officer
D
Don Chery
EVP/Chief Administrative Officer
Recent News
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2026-01-23
2026-01-23
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2026-01-23
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