InterSources Inc · 4 months ago
Mac OS Desktop Engineer
Downers Grove, IL
Full-time
Onsite
Mid Level
3+ years expInterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy. They are seeking a macOS Desktop Engineer to support the buildout and expansion of their enterprise macOS environment, focusing on providing Tier 2/3 support and administering macOS devices using Microsoft Intune.
Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware
Responsibilities
Provide Tier 2/3 support for macOS devices, escalating when necessary
Administer macOS devices using Microsoft Intune, including:
Configuration profiles
Compliance policies
Application deployment
Custom scripting (Bash, PowerShell)
Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE)
Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support
Create and maintain technical documentation for macOS support, deployment, and configuration
Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team
Qualification
Required
3+ years of experience supporting macOS in an enterprise environment
Hands-on experience managing macOS devices with Microsoft Intune
Proficiency in Bash and PowerShell scripting for macOS automation
Familiarity with Apple Business Manager and MDM enrollment workflows
Strong understanding of macOS system architecture, security, and user management
Excellent troubleshooting skills
EXCELLENT customer service and communication skills to support teams
Preferred
Experience with Azure AD and conditional access policies
Familiarity with enterprise software deployment and patching strategies
Ability to create user-facing and internal documentation
Recommended Certifications: Apple Certified Support Professional (ACSP), Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate
Company
InterSources Inc
Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.
501-1000 employees
H1B Sponsorship
InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (16)
2022 (1)
2021 (7)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Ankit Shah
Chief Executive Officer
Jigar kyada
Business Development Manager/Client Partner
Recent News
2023-11-07
Company data provided by crunchbase