Matson Logistics · 19 hours ago
Credit and Collections Manager
Downers Grove, IL
Full-time
Onsite
Senior Level
5+ years expMatson Logistics is a leading provider of multimodal transportation, warehousing, and distribution services throughout North America. The Manager, Credit & Collections, is responsible for credit approval, receivable collection, cash application, and bad debt management for all customers, aiming to minimize financial risk and maximize cash flow.
Transportation/Trucking/Railroad
Responsibilities
Assigns collection, credit & cash application duties to subordinates and actively manages staff in a professional, efficient, and effective manner
Develops, documents, and applies credit policies and procedures and ensures fair, firm, and consistent application. Implement changes to policies and procedures whenever necessary to improve efficiency and quality, without sacrificing controls
Serves as the primary liaison to the Sales department to assist customers with all credit issues and/or concerns
Establishes and reviews credit for customers, manages compliance with credit limits, and communicates credit decisions to sales, pricing, and customer service as appropriate
Must ensure timely follow-up and collection of customer accounts receivable. This includes collecting accounts within the Company's collection guidelines, using an outside agency, or taking legal action when necessary
Audits delinquent accounts considered to be uncollectible to ensure efforts have been exhausted before assigning bad debt status to accounts
Determines which accounts to write off as bad debt or uncollectible
Negotiates security agreements, settlements, or pay-out schedules to secure ML’s interests in customer bankruptcy proceedings and 'workouts.'
Prepares all daily, weekly, monthly, and quarterly reports and reconciliations in a timely and accurate fashion
Reconciles and collects inter-company receivables and payments coordinating information with MNC revenue accounting, MNC customer service and ML customer service
Monitors department staffing to ensure adequacy in meeting departmental requirements. Recommend staffing changes when necessary
Trains, motivates, and evaluates subordinates. Provide the department with positive management leadership. Effectively communicate with each employee their goals and provide them with feedback. Reinforce positive behavior
Complies with all company rules, policies, and procedures. Works and behaves safely by following all safety rules and regulations
Performs any task required to support customer requirements and company goals
Qualification
Required
Bachelor's degree or equivalent from four-year college/university
Five (5) or more years of credit/collections managerial experience required
Strong knowledge of all MS Office programs, including Excel and Word software
Must possess and exercise excellent managerial and customer service skills at all times
Must consistently demonstrate professional and pleasant behavior and effectively communicate in stressful situations and/or environments
Strong interpersonal and demonstrated verbal and written communication skills, including excellent telephone skills
Strong ability to plan, prioritize, delegate, and manage multiple tasks
Must work well with others, including vendors, suppliers, and internal and external customers to achieve common goals
Ability to develop solid working knowledge of intermodal transportation industry
Ability to adapt to rapidly changing customer requests and requirements
Preferred
Accounting/Finance degree preferred
Experience in a high volume business environment with a customer base in excess of 1,000 businesses preferred
Tableau preferred
Workday preferred
Benefits
Medical, dental, and vision insurance benefits
Life insurance
Supplemental life insurance
Paid leaves of absence
Long-term disability insurance
Emergency childcare
Death and dismemberment insurance
Prepaid legal services
Adoption assistance
401k with employer matching
Profit sharing
9 paid holidays
5 sick days
Tiered PTO plan
Company
Matson Logistics
Matson Logistics helps companies of all sizes source, store, and deliver their products faster, better, at lower cost, and more reliably.
501-1000 employees
H1B Sponsorship
Matson Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase