Collins Consulting, Inc. · 14 hours ago
Document Control & Training Specialist II
North Chicago, IL
Full-time
Hybrid
Mid Level
$25/hr - $30/hr
3+ years expCollins Consulting, Inc. is a company focused on operational efficiency and compliance. They are seeking a Document Control & Training Specialist II to capture and document essential Purchase Order process steps, develop training materials, and facilitate training sessions to ensure process adoption.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Responsible for capturing and documenting essential Purchase Order (PO) process steps and standard operating procedures to ensure compliance and efficiency
Collaborate closely with cross-functional teams and stakeholders to gather process requirements, interview team members, and validate procedures
Develop detailed training materials and deliver engaging sessions to ensure process adoption
Recommend appropriate tools/platforms to support continued operational improvement
Support process mapping, continuous improvement, and implementation of approved technologies
Create, update, and maintain comprehensive written process documentation for PO procedures
Conduct stakeholder interviews, research, and requirements gathering to ensure documentation is accurate and actionable
Develop training materials (presentations, guides, reference sheets) tailored to diverse audiences
Facilitate group training sessions and collect feedback for ongoing improvement
Recommend, implement, and optimize use of workflow efficiency tools (e.g., Smartsheet, Excel, Asana)
Communicate status updates, training progress, and improvement recommendations to management
Investigate and propose solutions for process inefficiencies and address documentation discrepancies
Provide guidance and answer technical/non-technical questions about PO process and associated tools
Qualification
Required
Bachelor's degree in business, Operations, Communications, or related field (required)
3-5 years relevant experience in process documentation, operations, training, or continuous improvement roles
Ability to clearly document and map operational processes and standard operating procedures
Experience creating and delivering training sessions
Familiarity with workflow and project management tools (e.g., Smartsheet, Excel, or similar platforms) to drive process improvement and efficiency
Gathering insights by interviewing stakeholders
Proficient in Microsoft Office Suite; preferred hands-on experience with Smartsheet, Asana, or similar workflow tools
Demonstrated process mapping and SOP writing ability
Excellent written and verbal communication skills; able to interact effectively across functions
Experience facilitating training sessions and developing instructional materials
Strong stakeholder engagement and interviewing skills
Analytical mindset: able to solve problems, propose, and implement improvement strategies
Detail-oriented and able to operate with minimal supervision
Preferred
Experience in project/program management, or team training (a plus)
Benefits
401(k)
Medical, Dental and Vision Insurance
Term Life Insurance
Accidental Death and Dismemberment
Long Term Disability
Company
Collins Consulting, Inc.
Collins Consulting brings over two decades of total talent solutions experience to meet your on-demand consulting needs.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase