LONG Building Technologies · 9 hours ago
Warehouse and Field Operations Manager
Murray, UT
Full-time
Onsite
Senior Level
7+ years expLONG Building Technologies is a leading provider of HVAC equipment and contracting services, serving commercial clients. The Warehouse and Field Operations Manager is responsible for managing the field service team and warehouse operations to ensure efficient service delivery and effective inventory control.
Building MaterialElectronicsHardwareHeating Ventilation and Air Conditioning (HVAC)ManufacturingReal Estate
Responsibilities
Oversee and ensure the quality, profitability, and timely completion of all service department activities, including production, billing, project estimates, and associated documentation
Supervise and schedule service technicians, warehouse staff, and dispatchers to maximize workforce efficiency and minimize idle time
Maintain ongoing communication with customers to ensure satisfaction, resolve disputes, and promote service excellence
Conduct regular site visits to inspect work quality, provide technical support, and deliver hands-on training to field personnel
Ensure compliance with workplace safety, health, and OSHA regulations while managing the organization and upkeep of service shop areas, vehicles, and warehouse facilities
Direct daily warehouse operations, including inventory management, storage, retrieval, and prompt delivery of materials to support field operations
Oversee inventory processes, including order fulfillment for equipment and parts, maintaining accurate stock records, and ensuring timely accounts receivable entries in the accounting system
Implement cost control and efficiency initiatives throughout warehouse and service operations to optimize performance
Facilitate technical training programs to develop a skilled workforce and review technician productivity reports to support continuous improvement
Manage department invoicing, billing, and cash flow. Negotiate with carriers to support efficient logistics operations
Oversee the procurement and maintenance of service tools, inventory, and company vehicles, including managing vehicle maintenance records
Other duties as assigned
Qualification
Required
2-year HVAC technical degree and 7 years HVAC service experience or 12 years HVAC service experience including 5 years in a management position or the equivalent combination of education and experience
Extensive knowledge of dispatch operations, job costing, HVAC mechanical and electrical systems, controls, technical service procedures, safety processes and standards, service sales process, and estimating
Maintain active company trade licenses and technical skills relevant to HVAC, chiller, boiler and controls services
Certified in forklift operation
Possess strong interpersonal, leadership, computer, communication and management skills
Ability to climb ladders and function at heights
Ability to travel to and inspect jobsites as well as visit customer locations
Exceptional customer service skills with the ability to remain professional and positive in high pressure situations
Excellent verbal and written communication skills for interacting with customers and collaborating with internal teams
Preferred
15 years HVAC service experience including 5 years in a management position
OSHA 30
Benefits
Medical, Dental and Vision Insurance
Voluntary Life Insurance
Voluntary Accident and Critical Care Insurance
Basic Life
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
401(k) with Employer Matching contributions
Profit Sharing/Bonus/ Commission Program as applicable
Paid Time Off
Paid Community Service Day
8 Paid holidays
Tuition Reimbursement
Pet Insurance
Legal and IDShield
Company
LONG Building Technologies
LONG Building Technologies is a construction company that manufactures HVAC equipment.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Pandora Dyer
Chief Financial Officer
Jeff Long
Chairman, Principal Owner
Recent News
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