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WaFd Bank · 6 hours ago

Loan Servicing Specialist (General Client Service)

Seattle

Full-time

Onsite

New Grad, Entry Level

WaFd Bank is seeking a Loan Servicing Specialist to support loan servicing functions and deliver comprehensive customer service. The role involves preparing payoff quotes, managing incoming checks, and ensuring quality control in loan servicing duties.

BankingFinanceFinancial Services

Responsibilities

Deliver excellent customer service to internal and external customers in the execution of all assigned loan servicing duties within service level standards

Prepare payoff quotes as written requests are received from escrow companies, branches and clients

Receive and post incoming payoff checks and insure any overages are returned to the client

Prepare the lien release for real estate secured loans

Accurate and consistent performance of daily insurance functions

Perform post-closing quality control on modified and newly funded loans

Assist department with other daily functions

Qualification

Customer serviceReal estate lending experienceQuality control oversightOrganizational skillsTactful communicationDeadline managementFlexibility

Required

Position requires a high school diploma or equivalent

Able to deal effectively and tactfully with internal and external clients

Can function well under deadlines

Ability to organize, prioritizes, and communicates status on work assignments in a consistent manner

Ability to perform daily work according to prescribed schedules and be flexible to meet departmental needs

Regular, consistent attendance

Preferred

Experience in real estate lending processing and documentation is beneficial

Benefits

Paid time off for vacation, sick days and holidays

Health insurance

Stock options

Bonus programs

Generous 7% 401(k) employer matching*

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care spending plans

Company

WaFd Bank

Glassdoor3.9

WaFd Bank provides banking and financial services.

Founded in 1917

Seattle, Washington, USA

1001-5000 employees

https://www.wafdbank.com

Funding

Current Stage

Late Stage

Leadership Team

Joy Barrett

Senior Vice President Banking Division Manager

Colin Murphy

Regional President

Recent News

Morningstar.com

WaFd Bank Prevails on its CRA Rating Appeal

2026-01-22

Bizjournals.com Feed (2025-11-12 15:43:17)

WaFd names regional president in Portland

2026-01-11

Morningstar.com

Veteran Commercial Banker, Colin Murphy, Joins WaFd Bank as Regional President of Northern Oregon

2026-01-09

Company data provided by crunchbase