Abacus Service Corporation · 4 months ago
7630 IT Business Consultant C. Advanced
Tallahassee, FL
Full-time
Onsite
Senior Level
7+ years expAbacus Service Corporation is seeking an IT Business Consultant for the Florida Department of Transportation. The role involves serving as the IT demand manager and primary liaison between IT and business units to facilitate collaboration, analyze business needs, and propose optimal solutions.
Health CareInformation Technology
Responsibilities
Collect and document business requirements from stakeholders across all organizational units through interviews, workshops, and analysis sessions
Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints
Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria
Maintain the demand pipeline with all incoming IT requests and initiatives, managing competing priorities and resource conflicts
Create user guides, process documentation, and self-service resources
Implement automated feedback collection and analysis procedures
Develop continuous improvement workflows and enhancement tracking systems
Must complete daily reporting activities
Other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science or another related field
7+ years of combined IT and business experience
3+ years in business analysis, project management, or IT planning roles
Experience working with senior leadership and cross-functional teams
Background in both technical and business environments
Excellent communication, organizational, and critical thinking skills, with keen attention to detail
Ability to apply knowledge of IT service management frameworks (ITIL, COBIT) and governance processes
Ability to apply knowledge of business analysis methodologies and requirements gathering techniques
Ability to apply knowledge of project management principles and lifecycle methodologies
Ability to apply knowledge of IT infrastructure, systems architecture, and emerging technologies
Ability to apply knowledge of financial management principles including budgeting, cost analysis, and ROI calculations
Ability to apply knowledge of organizational change management and stakeholder engagement strategies
Ability to apply knowledge of data analysis and reporting tools and techniques
Ability to apply knowledge of vendor management and procurement processes
Skill in facilitating meetings, workshops, and stakeholder engagement sessions
Skill in written and verbal communication with technical and non-technical audiences
Skill in developing business cases and supporting documentation
Skill in process development, documentation, and improvement
Skill in data analysis, trend identification, and performance metrics reporting
Skill in negotiation and conflict resolution across multiple business units
Skill in translating business requirements into technical specifications
Skill in using project management and demand management software tools
Ability to prioritize competing demands and manage multiple projects simultaneously
Ability to analyze complex business problems and recommend appropriate solutions
Ability to work independently with minimal supervision and high initiative
Ability to build and maintain effective relationships with diverse stakeholders
Ability to adapt to changing business priorities and technology environments
Ability to think strategically while managing operational details
Ability to influence decision-making without direct authority
Ability to maintain confidentiality and handle sensitive business information
Ability to coordinate cross-functional teams - Team leadership, resource allocation, and performance management
Ability to drive continuous improvement - Innovation promotion, best practice implementation, and optimization culture
Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules
Ability to follow established processes and practices
Ability to adhere to compliance standards
Ability to ensure thorough and complete communication with all stakeholders and the chain of command, including immediate and appropriate follow-through
Preferred
Professional certifications in project management (PMP), business analysis (CBAP), or IT service management (ITIL)
Company
Abacus Service Corporation
Abacus Service Corporation is provides IT solutions for global health care businesses.
201-500 employees
H1B Sponsorship
Abacus Service Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (2)
2021 (4)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
S
Sam Akunuri
Founder and COO
Company data provided by crunchbase