Exela Technologies · 4 hours ago
Customer Services Associate / Dorm
Boca Raton, FL
Part-time
Onsite
New Grad, Entry Level
$13/hr - $15/hr
0+ years expExela Technologies is a workflow automation leader that enables digital transformation for clients globally. They are seeking a Customer Services Associate to manage high volume shipments, provide courier services, and maintain customer care in a fast-paced environment.
Enterprise SoftwareInformation TechnologyManagement Information Systems
Responsibilities
Must be able to work Monday thru Saturday 8am to 6pm and Saturday’s 11am to 3pm – shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
Must be able to deal with high volume shipments from all courier
Operate mailing and shipping & receiving
Order supplies and update employee lists
Pick-up and deliver mail, parcels, to customers
Lift large bundles of mail, overnight packages and shipments
Handle time-sensitive material like confidential, urgent packages
Provide courier & messenger services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Perform other tasks as assigned
Qualification
Required
Minimum of six months customer service related experience required
Ability to meet employer's attendance policy
Lifting up to 55 pounds
Standing for long periods of time
Significant walking
Willingness to submit to a pre-employment drug screening and criminal background check
Preferred
High school diploma or equivalent (GED) preferred but not required
Minimum of six months related experience preferred
Keyboarding and windows environment PC skills preferred
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Benefits
Bonus opportunities may be provided as part of the compensation package
A full range of medical, financial, and/or other benefits
Company
Exela Technologies
Exela Technologies provides enterprise software for transaction processing and workflow management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$265MKey Investors
PNC BankB. Riley FinancialDelos Capital
2022-06-21Post Ipo Debt· $150M
2022-04-01Post Ipo Debt· $115M
2022-01-28Post Ipo Equity
Leadership Team
Shrikant Sortur
CFO
Tim Reedy
President, Digital Payments and Communications
Recent News
Dallas Morning News
2025-10-05
bloomberglaw.com
2025-06-07
Company data provided by crunchbase