Fives · 5 hours ago
Field Service Technician
Hagerstown, MD
Full-time
Onsite
Entry, Mid Level
$28K/yr - $38K/yr
2+ years expFives Landis Corp is seeking a Field Service Technician to join its team in Hagerstown, Maryland. The role involves setting up, integrating, and testing equipment at client locations, providing support for equipment failures, and educating clients on proper equipment operation.
ConsultingIndustrialIndustrial EngineeringMachine LearningMachinery ManufacturingManufacturingMechanical EngineeringWarehouse Automation
Responsibilities
Set up, integrate, and thoroughly test equipment and systems at client locations to ensure optimal functionality and reliability
Demonstrate equipment performance and capabilities to customers, confirming proper operation and satisfaction with system standards
Provide rapid support for critical equipment failures to minimize downtime
Perform emergency repairs by diagnosing technical issues and implementing effective and timely solutions
Educate and assist clients on proper equipment operation, maximizing efficiency and user confidence
Communicate clearly and proactively with customers and internal teams to provide timely service updates and maintain alignment
Serve as the primary technical liaison, managing customer interactions and ensuring prompt and accurate resolution of issues
Submit detailed service reports, including parts used, time spent, and corrective actions taken
Qualification
Required
Minimum of a High School diploma or GED
2 years of field service experience
Knowledge of precision cylindrical grinding
Understanding of CNC machines with servo drives & motors
Experience with programmable Logic Controls such as Allen Bradley, Fanuc, Siemens
Self-starter who is flexible and eager to travel 75% to engage with customers
Commitment to an innovative work environment
Legally eligible to work in the United States
Clear results of a background check and drug screen
Preferred
Knowledge of centerless and double disc grinding
Benefits
12 paid holidays
401(k) matching
Medical - Dental - Version
Pet Insurance
ID Theft Protection
Hands-on training
Tuition & Training reimbursement
Wellness programs with $ incentives
Employee engagement activities
Community initiatives
Generous travel incentives
Company
Fives
Fives, an industrial engineering group, designs and supplies machines, process equipment and production lines for the world's largest industrial players.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-12-22Private Equity
2012-07-27Acquired
Recent News
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