Northern Hospitality Group · 1 day ago
General Manager
Anchorage, AK
Full-time
Onsite
Senior Level
5+ years expNorthern Hospitality Group is seeking an experienced and motivated General Manager to lead operations at 49th State Brewing – Ted Stevens. The General Manager oversees all aspects of the restaurant’s performance, ensuring efficient and profitable operations while upholding company standards for quality and hospitality.
Hospitality
Responsibilities
Leadership & Staff Management
Recruit, train, and develop a high-performing team focused on delivering exceptional service
Make hiring and termination decisions as needed; oversee staff performance and appraisals
Schedule labor according to business needs while maintaining labor cost objectives
Foster a positive, professional, and team-oriented work environment
Administer fair and consistent corrective action when necessary
Operations & Guest Experience
Ensure guests feel welcome and receive responsive, friendly, and courteous service at all times
Maintain high standards for food quality, consistency, and presentation
Oversee daily restaurant operations, ensuring compliance with company policies and procedures
Support operations as needed to maintain guest satisfaction and service standards
Financial Performance & Reporting
Achieve company goals in sales, profitability, service, and cleanliness
Control cash and receipts by adhering to cash-handling and reconciliation procedures
Submit accurate reports, paperwork, and payroll in a timely manner
Manage inventory, verify deliveries, and prevent product loss through theft, breakage, or waste
Utilize company systems (R365, Toast, SpotOn Teamwork, MS Teams) to monitor labor, turnover, and sales performance metrics
Compliance & Safety
Enforce compliance with all health, safety, sanitation, and labor regulations
Ensure proper handling of food, beverage, alcohol, and tobacco products in line with local and federal laws
Understand and comply with all Ted Stevens Anchorage International Airport regulations and security procedures
Learn and enforce all airport security and badging protocols, including tracking and facilitating employee badges
Protect the safety and security of employees, guests, and property, ensuring compliance with local, federal, and airport-specific regulations
Maintenance & Facility Management
Oversee preventative maintenance for building, property, and equipment
Ensure all equipment is in excellent working condition through regular inspections
Maintain a clean, sanitary, and welcoming environment at all times
Marketing & Community Engagement
Develop, plan, and execute local marketing, advertising, and promotional activities
Represent 49th State Brewing and Northern Hospitality Group as a positive ambassador within the community and airport environment
Qualification
Required
Must be at least 21 years of age
Minimum of 5 years in front-of-house operations and/or assistant management experience
Proven ability to lead, motivate, and develop a diverse team
Strong organizational and multitasking skills with attention to detail
Excellent communication and interpersonal abilities
Proficient with POS systems and basic math for financial accuracy
Ability to stand for long periods (up to 8 hours), bend, stoop, and lift up to 50 lbs
Availability to work 50–60 hours per week, including weekends and holidays
Must be legally authorized to work in the United States
Benefits
Competitive salary and performance-based bonuses.
401(k) with up to 3% company match.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and career advancement.
Employee discounts on meals and in-house products at all NHG locations.
Dynamic, team-oriented work environment.
Company
Northern Hospitality Group
Founded in 2005 in the shadow of America's tallest peak, Northern Hospitality Group is the brainchild of a chef/restaurateur/brewer and an Alaskan adventurer.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase