Manager, Data Product Manager - Outbound Correspondence jobs in United States
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Capital One · 3 hours ago

Manager, Data Product Manager - Outbound Correspondence

Capital One is a leading financial services company that is focused on transforming customer experiences through innovative technology. The Data Product Manager will oversee the Graffiti Consumer Correspondence Data Product, collaborating with cross-functional teams to develop strategies, manage product roadmaps, and enhance customer value through data-driven solutions.

Financial Services
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Comp. & Benefits
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Responsibilities

Lead the Data Product Strategy and Data Governance for the Graffiti Consumer Correspondence Data Product
Immerse yourself in understanding your customer(s) by employing empathy and design thinking to build a customer-backed product roadmap that that drives business value
Serves as the internal and external subject matter expert for your product and its role in Capital One’s ecosystem with accountability for owning the definition of data, including its usage and constraints
Partner closely with technology and data experts to design robust solutions, shaping the business capabilities and associated architecture necessary to drive the broader product agenda
Owns the outcomes related to improving the reconciliation process, self healing controls and well managed improvements for Graffiti’s supplier interactions
Partners with SCS Data Analysts, Supplier Integration, Graffiti Intelligence and Platform tenants to understand the evolving needs of our Data Consumers and Platform Tenants and develops strategies to augment the data product to ingest new data sources to meet business and operational intent
Defines the Data Publishing Standards and Data Consumption Patterns for the data product
Serves as a Graffiti PDS, ensuring that data exchanges and patterns remain well-managed and in compliance
Defines OKRs for your Data Product with a metrics-driven strategy to maximize value of your product and iteratively adjust and refining roadmap based on inputs

Qualification

Product ManagementData GovernanceData Product StrategyQuantitative AnalysisMetrics-driven StrategyTechnology IntegrationProblem SolvingCustomer EmpathyDesign ThinkingCross-functional Collaboration

Required

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred

Experience translating business strategy and analysis into consumer facing digital products

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Justin Burch
Senior Vice President
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Company data provided by crunchbase