cloudIT · 14 hours ago
Onsite IT Systems Administrator
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
$22/hr - $31.25/hr
2+ years expcloudIT is a fast-growing technology services organization specializing in providing outsourced IT and cloud services. They are seeking a motivated IT Systems Administrator to provide advanced support for technology, including workstations, servers, and networks, both remotely and onsite.
Cloud ComputingHardwareInformation Technology
Responsibilities
IT support relating to technical issues involving core business applications, along with virtual environments built on Microsoft, Parallels, and VMware
Design, implement, and provide support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, Microsoft 365, etc
Engineer and implement system solutions for customers using technologies that meet their needs
Assist with developing disaster recovery solutions
Technical services and support at the network level: WAN and LAN connectivity including, routers, switches, firewalls, wireless, and security
Remote access solution implementation and support: VPN, Terminal Services, and Parallels
System documentation and consulting services to include system reviews and recommendations
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed on outages
Work through a daily schedule that has been established through the dispatch process
Qualification
Required
2-4 years of hands-on experience
Interpersonal skills: such as telephony skills, strong verbal and written communication skills, active listening, and customer care
Excellent troubleshooting and problem-solving skills
Ability to multi-task and adapt to changes quickly
Technical awareness: the ability to match resources to technical issues appropriately
Service awareness of all organization's key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast-moving environment
Preferred
Professional IT Certifications, such as Network+, Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or Meraki CMNA
AA/AS or BA/BS, in computer science or a related field, preferred
Previous MSP experience is helpful
Benefits
Paid time off (PTO)
Medical, Dental, Vision insurance
401K
Company
cloudIT
cloudIT provides managed IT services and clients with customer IT solutions along with award winning support.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vince Kent
CEO
Matt Lees
Chief Financial Officer
Recent News
2025-05-07
2022-08-11
2022-03-17
Company data provided by crunchbase