HealthTrust · 14 hours ago
Manager Learning Operations
Nashville, TN
Full-time
Hybrid
Senior Level
7+ years expHealthTrust is an organization committed to investing in its team members and enhancing their professional development. The Manager, Learning Operations & Delivery is responsible for efficiently executing and improving enterprise-wide employee learning programs, ensuring they meet quality standards and drive measurable outcomes aligned with organizational priorities.
ConsultingLegalProfessional Services
Responsibilities
Oversee end-to-end operational management of learning programs, including scheduling, resource allocation, facilitator coordination, and technology enablement
Ensure timely and accurate delivery of onboarding, compliance training, and development programs across multiple business units
Manage logistics for virtual and onsite training events, including platform setup, participant communications, and post-session evaluations
Maintain and optimize learning calendars, registration processes, and reporting dashboards to ensure transparency and efficiency
Monitor program execution for adherence to quality standards, timelines, and compliance requirements
Ensure accurate integration of learning plans with HealthStream LMS, to generate learning records aligned to required/recommended curriculum
Track and report compliance metrics, learner engagement, and completion rates to leadership
Serve as the primary point of contact for operational aspects of learning programs, ensuring clear communication with internal stakeholders and external vendors
Socialize program schedules, delivery updates, and performance metrics with leadership teams
Actively gather feedback from learners and sponsors to identify opportunities for improvement
Analyze program performance data (attendance, evaluations, knowledge transfer) to identify trends and recommend enhancements
Implement process improvements to streamline delivery and improve learner experience
Stay informed on industry best practices and emerging technologies to enhance operational efficiency
Provide guidance and oversight to team members or vendor partners supporting program delivery
Ensure alignment of third-party services with HealthTrust standards and objectives
Maintain project plans, operational workflows, and status reports
Support annual Learning & Development Plan execution and contribute to strategic planning discussions
Other duties as assigned
Qualification
Required
Bachelor's degree - Required
Minimum of 7 years of professional experience; 5 years working in corporate learning, organizational development, or training preferred. - Required
Experience with design, development, and delivery of staff or employee training. - Required
Comfortable working in a fast paced, high growth environment - Required
Adaptable and able to manage uncertainty and ambiguity - Required
Preferred
Experience in a “matrix reporting” environment - Preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HealthTrust
HealthTrust is a consulting firm that provides valuation, litigation support and advisory services for organizations.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Colleen Blumenthal
COO, Partner
Alan Plush
Senior Partner
Company data provided by crunchbase