Labcorp · 1 day ago
Prior Authorization Supervisor, Specialty Testing - REMOTE
Labcorp is dedicated to accelerating life-changing healthcare breakthroughs and improving the delivery of care. The Prior Authorization Supervisor position is responsible for leading a team of Specialty Test Prior Authorization Specialists, overseeing work assignments, and ensuring efficient task distribution and timely completion.
BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine
Responsibilities
Oversee work assignments, ensuring efficient task distribution and timely completion
Generate and analyze inventory reports to guide decision-making
Proactively assess inventory throughout the day to optimize workflow and prioritize urgent cases
Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues
Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance
Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals
Offer timely support by answering employee and stakeholder inquiries
Train new hires and develop comprehensive training resources
Create and interpret complex SOPs, job aids, and special workflows for diverse processes
Design and lead engaging team meetings
Navigate multiple platforms and websites to facilitate prior authorization tasks
Perform specimen history research to assist with escalations, training, and troubleshooting
Deliver exceptional customer service with professionalism, patience, and empathy
Escalate critical issues to leadership when necessary
Identify and recommend process improvements to enhance efficiency
Maintain a thorough understanding of policies, guidelines, and payer requirements related to specialty testing (such as oncology, women's health, and other advanced diagnostics)
Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow
Meet deadlines consistently while maintaining high accuracy and minimal errors
Complete required trainings punctually and thoroughly
Qualification
Required
High school diploma or equivalent required; associate degree or higher strongly preferred
Minimum 3 years of relevant work experience required
Minimum 1 year of experience in prior authorizations strongly preferred (concurrent experience acceptable)
3+ years of leadership experience is strongly preferred
Minimum 2+ years prior work experience in insurance claims, pre-authorization, and medical benefits strongly preferred
Utilize MS Excel, Word and Outlook; PowerPoint proficiency preferred
Preferred
Experience with specialty testing (such as oncology, women's health, and other advanced diagnostics) preferred
Proven ability to identify improvement opportunities and implement recommendations preferred
Exceptional interpersonal communicator with the ability to build rapport and motivate teams
Strong problem-solving and decision-making abilities
Detail-oriented with a proven track record of delivering results
Comfortable managing performance in a production-driven environment while enforcing company policies
Demonstrates integrity, trustworthiness, accountability, and respect in all professional interactions
Maintains confidentiality and upholds high ethical standards
Strong verbal and written communication skills
Self-motivated with the ability to thrive under pressure in a dynamic environment
Reliable and punctual
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Labcorp
Labcorp specializes in providing physicians with laboratory tests.
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO
Leadership Team
Recent News
2026-01-22
2026-01-14
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