City of Boynton Beach, Economic Development · 18 hours ago
Administrative Associate
Boynton Beach, FL
Part-time
Onsite
Entry Level
2+ years expThe City of Boynton Beach is seeking an Administrative Associate to perform diverse clerical duties in an administrative or operations division of a large department. The role involves customer relations, data-entry, bookkeeping, and program coordination to support departmental functions.
GovernmentInformation ServicesLifestyleNon ProfitOnline Portals
Responsibilities
Answers telephone lines and greets the general public; directs incoming calls to appropriate staff and takes messages; provides assistance to persons with inquiries, problems, or complaints which requires a working knowledge of departmental policies and procedures
Coordinates scheduling of services and programs; processes registrations and furnishes information regarding services, program or event; receives and processes applications and fees; prepares daily deposits; maintains related records
Contacts customers, local businesses, contractors, vendors, banks, service providers, city residents, and the general public regarding department services and operations; processes public information requests, researches current and historical records
Drafts correspondence, memos, standard reports and other documents for department staff
Receives, and reviews various administrative forms and documents such as time sheets, expense forms, personnel authorizations, purchase requisitions, training and certification records, and others to ensure completeness and accuracy
Prepares, processes, and maintains various records and forms including purchase requisitions and purchase orders, invoices, department attendance and payroll records, travel forms, training records, vehicle and property records, work orders and service requests
Maintains petty cash funds for department administration
Coordinates office schedule and maintains central events calendars for the department; maintains office log books; circulates and maintains office newspapers, journals, newsletters, and other resource materials
Receives and processes applications for business and occupational licenses, alarm decals, building permits, and others; receives payments and posts cash receipts; reconciles and balances accounts; issues or mails licenses or permits
Prepares and mails billing statements for departmental services and charges; receives and processes customer payments in person and by mail; tallies daily cash receipts; reconciles and balances account; handles delinquent account billings and notices
Posts journal entries to general ledger accounts; balances and reconciles trial balances; maintains financial records and forms; coordinates accounting activity with Finance Department
Compiles and gathers data for monthly and year-end reports
Performs data-entry work in establishing and maintaining budget records, balance sheets, cross-connection reports, and other financial documents using computer spreadsheet applications
Establishes and maintains customer account records, police records, court records, and others using computer database management applications; adds, deletes and changes account information; makes corrections and adjustments; prints and sorts account records; processes violation and hearing notices
Types various documents including correspondence, memos, bid specifications, certificates, deeds, work orders, applications, tables, lists, budgets, notices, affidavits, certifications, public records; researches, copies, collates, and sorts documents; faxes and mails documents
Orders supplies and materials for department operations; receives and checks incoming shipments for accuracy; processes invoices for payment; maintains automated inventory records
Uses a two-way radio to perform dispatch and radio communication duties
Provides back-up assistance to receptionists, other clerical staff, customer relations and other staff as needed
Qualification
Required
High school diploma or valid equivalent
two (2) years experience and/or training involving related clerical, data-entry, or customer service work
Knowledge of administrative policies & procedures
Demonstrative ability to provide high quality customer service
Demonstrative ability to evaluate issues and recommend reasonable solutions
Ability to accurately, effectively, and respectfully communicate digitally, orally, and in writing
Ability to accurately perform general and specific clerical and administrative functions
Ability to multitask and manage a varied workload
Ability to operate computers, office equipment
Ability to utilize Microsoft Office and other software appropriate to department functions
Demonstrated ability to establish and maintain effective and harmonious working relationship with all persons interacted with during the performance of duties
Company
City of Boynton Beach, Economic Development
The City of Boynton Beach Economic Development Division is dedicated to building a thriving local economy by attracting investment, supporting our business community, and empowering entrepreneurs.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2024-11-13
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