Orion group of Hotels · 4 hours ago
Senior Front Office Executive
Delhi, OH
Full-time
Onsite
Senior LevelOrion Hotels is a premium hotel group renowned for delivering exceptional hospitality services across India and internationally. The Senior Front Office Executive will oversee daily front office operations, including managing guest check-ins and check-outs, handling reservations, and ensuring guest satisfaction.
Hotels and Motels
Hiring Manager
Shweta Priyadarshi
Responsibilities
Oversee daily front office operations
Managing guest check-ins and check-outs
Handling reservations
Answering inquiries
Ensuring guest satisfaction
Supervising front office staff
Resolving guest concerns promptly
Maintaining high standards of service at all times
Establishing a welcoming and professional environment
Qualification
Required
Strong Interpersonal Skills and excellent Communication abilities to interact effectively with guests and team members
Proficient in Receptionist Duties and Front Office operations, including managing check-ins, check-outs, and handling reservations
Exceptional Customer Service skills to address and resolve guest concerns while creating a positive guest experience
Previous hospitality experience in a similar role is highly desirable
Ability to lead a team and manage schedules efficiently
Fluency in English; proficiency in additional languages is a plus
Proficiency in using property management systems or other hotel software is preferred
A degree or certification in Hotel Management, Hospitality, or a related field is an advantage
Preferred
Proficiency in using property management systems or other hotel software is preferred
A degree or certification in Hotel Management, Hospitality, or a related field is an advantage
Company
Orion group of Hotels
Orion Hotels is a premium hotel chain that offers exceptional hospitality services in India and abroad.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase