Evergreen Retirement Community · 3 weeks ago
Front of House Lead full-time
Evergreen Retirement Community is seeking a Front of House Lead to join their Culinary Services team. This role involves overseeing operations in dining venues to ensure a high-quality experience for residents and guests while fostering strong customer relationships.
Assisted LivingElder CareHealth CareRetirement
Responsibilities
Oversee day-to-day front-of-house operations in the restaurant, bar, and catering areas, including guest arrival to departure, managing reservations, and maintaining the cleanliness of the area
Conduct training sessions for front-of-house staff on safe practices, departmental protocols, and exceptional customer service
Assist in ordering and procurement processes
Support Servers and Bartenders during service
Address feedback from residents and customers promptly and professionally, handling unexpected situations with a proactive approach
Collaborate with back-of-house staff to ensure food quality and presentation standards are met
Participate in leadership meetings within the department
Qualification
Required
18 years of age
1 year of leadership experience
Excellent customer service skills
Previous experience in serving, restaurant, or bartending roles is required
Preferred
Prior experience in Senior Living settings
Benefits
Health, dental, and vision insurance
Paid vacation •and• sick time
Complimentary meals
Access to fitness and aquatics facilities