Liberty Mutual Insurance · 1 day ago
Contracts Manager, Enterprise Procurement
United States
Full-time
Remote
Senior Level
$83K/yr - $157K/yr
5+ years expLiberty Mutual Insurance is seeking a Contracts Manager for their Procurement team supporting Claims Services in Personal Lines. This role involves managing supplier contracting engagements, collaborating with various stakeholders, and ensuring efficient procurement activities while maintaining compliance and managing vendor risks.
FinanceFinancial ServicesInsurance
Responsibilities
Lead supplier contracting engagements from intake through signature and ongoing updates
Partner closely with Claims stakeholders, Category Strategy, Legal, and Security and Privacy
Shape clear, practical agreements that protect Liberty Mutual and enable high-quality claims operations
Serve as the main liaison between internal stakeholders and external vendors, providing strategic guidance and driving issues to resolution
Manage multiple contracts and competing priorities simultaneously, maintaining organized tracking of deliverables, approvals, deadlines, and outstanding negotiation items
Draft, review, and negotiate documents such as Master Services Agreements, Statements of Work, Service Level Metrics and Performance Guarantees, Third Party Information Security addenda, and Data Privacy addenda
Follow established procedures, policies, and templates to manage procurement activities, vendor risk, and compliance efficiently
Collaborate with legal counsel on negotiations, particularly for agreements involving sensitive data and security risks
Ensure that finalized contracts are shared with internal stakeholders and that feedback is obtained and addressed to confirm required compliance and stakeholder alignment
Qualification
Required
Expertise in legal terminology, contract terms and conditions, procurement processes, and industry standards and best practices
Strong analytical skills
Keen attention to detail
Ability to clearly explain contract issues to stakeholders and vendors
Strong stakeholder management and relationship building skills
Proven negotiation skills and ability to resolve contract disputes, especially involving security and privacy
Excellent organizational and multitasking skills with experience managing multiple contracts and priorities
Exceptional verbal and written communication skills, with the ability to explain contract matters clearly
Ability to adapt to changing requirements and feedback, particularly regarding data privacy, security, and third-party risk management
Experience with contract management platforms and systems
Bachelor's degree in business or related field, or equivalent work experience
5 to 7 years of relevant experience in legal and/or contracts, specifically commercial contract terms and procurement agreements
Preferred
Prior experience managing contracts for claims related services is beneficial
Experience supporting claims-related vendor contracts and insurance industry knowledge is considered a plus
Familiarity with contract databases is a plus
Benefits
Flexible Time Off Annual Accrual - days: 20
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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