Airbnb · 9 hours ago
Planning Business Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$154K/yr - $192K/yr
10+ years expAirbnb is a global company that connects hosts and guests for unique stays and experiences. As a Planning Business Manager, you will be responsible for driving the end-to-end roadmap planning process for Community Support, ensuring alignment with organizational priorities and delivering exceptional customer experiences.
HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
Responsibilities
Engage proactively with cross-functional partners and stakeholders by maintaining regular check-ins, communication of planning timelines and upcoming milestones, and feedback sessions to develop trust and ensure alignment with their goals and objectives
Develop a multi-year, strategic roadmap for the Community Support organization that aligns with and ensures successful delivery of both the organization’s priorities and Airbnb's growth and business goals
Build trusted advisor and strategic thought partner relationships with stakeholders and partners to demonstrate a deep understanding of their business and overall strategy
Proactively identify opportunities to more seamlessly align the Community Support planning process with the planning processes of external partners
Collaborate with stakeholders to understand the impact (the “why”) of requested initiatives and work, while ensuring the outcomes and deliverables of the request emphasize the common ground in the priorities of senior leadership in both Community Support, Global Operations, and Airbnb overall
Work closely with the Shared Services organization and cross-functional partners (e.g., Global Operations, Engineering, Design, Product Marketing) to ensure smooth delivery of the roadmap and alignment with broader organizational goals
Act as the primary liaison between your main stakeholders and the Community Support organization, ensuring clear and consistent communication. Share leadership updates on planning progress, upcoming initiatives, and any changes in timelines
Qualification
Required
10+ years of experience in client relationship and stakeholder management, program and portfolio management, or consulting roles with a proven track record of success
Exceptional communication skills, verbal, written and presentation, to all levels of an organization
Strong problem-solving and analytical skills, understanding of system implementation, and change management
Proficiency in virtual collaboration tools and project management best practices
Strategic thinking and organizational skills, with the ability to work collaboratively and cross-functionally across teams
Hands-on, working knowledge of software product development life-cycle and methodologies. Specific experience with Agile is desired
Naturally accountable and responsible: Self-starter, self-motivated, focused, and self-sufficient
Proven ability to de-escalate issues and resolve conflicts in a professional and empathetic manner
Ability to manage multiple projects simultaneously, ensuring deliverables are met on time and within scope
Comfortable with shifting priorities and able to deliver solutions in a dynamic, ambiguous, and fast-paced work environment
Champion for continuous improvement
Exceptional listening skills and strong attention to detail
Preferred
Worked with multiple stakeholders across a variety of products, services, or industries
Ability to work with several partners in different business functions
Knowledge of preferred business groups
Benefits
Bonus
Equity
Benefits
Employee Travel Credits
Company
Airbnb
Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.
5001-10000 employees
H1B Sponsorship
Airbnb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)
Funding
Current Stage
Public CompanyTotal Funding
$6.44BKey Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B
Leadership Team
Brian Chesky
Co-founder & CEO
Nathan Blecharczyk
Co-founder / Chief Strategy Officer
Recent News
2026-01-20
2026-01-17
Company data provided by crunchbase