FirstService Residential · 19 hours ago
Senior Portfolio Manager, Commercial Property Management
Irvine, CA
Full-time
Onsite
Senior Level
$90K/yr - $95K/yr
5+ years expFirstService Residential transforms the property management landscape by providing professional association management services. The Senior Portfolio Manager oversees a portfolio of Commercial Property Owner Association accounts to ensure business is executed in a timely and accurate manner, while maintaining strong client relationships and meeting expectations.
Property ManagementReal Estate
Responsibilities
Understanding of all property governing documents (CC&Rs, By-Laws, & Rules) and ensure all requirements are followed
Quickly gain a working knowledge of MarWest systems and networks (including Avid, Jenark, ADP, etc.), and assimilate standard operating policies and procedures
Proactive inspection of landscape and other common amenities and timely execution of necessary repair and maintenance activities
Respond to owner / tenant requests for maintenance or compliance issues, or architectural change approvals
Gather detailed bids for major non-recurring projects, or for requested changes in recurring vendor contracts
Monitor the financial position of the association and present financial reports
Operate within budgets approved by the properties
Assess and monitor property needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements
Must have reliable transportation and be able to drive to other work locations
Other duties as assigned
Qualification
Required
Understanding of all property governing documents (CC&Rs, By-Laws, & Rules) and ensure all requirements are followed
Quickly gain a working knowledge of MarWest systems and networks (including Avid, Jenark, ADP, etc.), and assimilate standard operating policies and procedures
Proactive inspection of landscape and other common amenities and timely execution of necessary repair and maintenance activities
Respond to owner / tenant requests for maintenance or compliance issues, or architectural change approvals
Gather detailed bids for major non-recurring projects, or for requested changes in recurring vendor contracts
Monitor the financial position of the association and present financial reports
Operate within budgets approved by the properties
Assess and monitor property needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements
Must have reliable transportation and be able to drive to other work locations
Strong written and verbal communication skills. Must be an 'active' listener who can anticipate issues and drive for mutually satisfactory resolution
Working knowledge of Microsoft Applications, especially Word and Excel
Service oriented mindset, with multi-tasking abilities and flexible, resilient attitude
Must be able to instill confidence in board members and residents by being prepared and knowledgeable
Must be able to deal with conflict and work well under pressure
5-7 years property management experience
Must be able to lift 25lbs
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business
Must have finger dexterity for typing/using a keyboard
Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks in uneven areas
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs
Valid Driver's License and State Mandated Vehicle Insurance
Must be able to drive to various locations for meeting and training purposes
Preferred
California Real Estate License a plus
Benefits
Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
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