American Golf Corporation · 17 hours ago
Event Coordinator
American Golf Corporation is a trusted leader in golf hospitality, known for elevating the game and the communities around it. The Event Coordinator is responsible for promoting, planning, organizing, and executing golf tournaments while ensuring host satisfaction and maintaining customer service standards during events.
Sports
Responsibilities
Acknowledge, greet and thank all members and guests
Assist Event Manager with maintaining an effective “Trace File” or “Tickler” file system, administrative duties including generating, revising and distributing event contracts and work orders, collecting deposits or payment from tournament host; marketing efforts including contact database maintenance, responding to leads, scheduling course tours, etc.; logistical requirements including communication with appropriate departments to ensure course and facility readiness
Maintain customer service standards during event by observing performance of food and beverage personnel and pro shop staff, providing assistance as necessary
Ensure host satisfaction by establishing a close working relationship prior to and during the event; addressing host questions or concerns; attending tournament and being available to accommodate the needs of participants; referring any participant grievances to Event Manager
May be required to work overtime as needed to attend tournaments
Implement and support all AGC initiatives and programs as requested by management
Other duties may be assigned by management
Qualification
Required
Excellent customer service orientation and a focus on customer satisfaction is required
Proficient in computer software including Microsoft Word and Excel
Basic math skills to calculate figures, percentages, etc. required
Ability to communicate effectively with clients, co-workers and management required
Solid time management, organization and prioritization skills, ability to work with little or no direct supervision
High school diploma required
Preferred
Administrative and Sales experience preferred
2-year college degree preferred