ZEISS Group · 4 hours ago
Field Service Technician
Madison, WI
Full-time
Onsite
Mid Level
4+ years expZEISS Group is a pioneering company with over 177 years in the business, focusing on innovation and technology for a sustainable future. They are seeking a Field Service Technician to install, repair, troubleshoot, and service high-tech machines at customer locations while supporting the R&D team with engineering work related to design and testing.
HardwareManufacturingPhotography
Hiring Manager
Christina Choing
Responsibilities
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations
Demonstrate customer service skills and knowledge with a high level of passion and dedication
Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude
Perform necessary administrative paperwork in a complete and accurate manner
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment
Travel requirement is 90-100% within the service area, including international travel as needed
Other duties as required
Qualification
Required
Minimum, High School graduate, completed GED or equivalent
AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required
Prior experience working with hand tools and basic electrical test equipment
Microsoft operating system knowledge is required
Capable of unassisted physical lift of one article weighing up to 75 pounds
Able and willing to work minimum of 50 hours per work week. Regular + OT
Ability to work in an industrial production shop floor environment
Valid Driver License required
Excellent communication and customer service aptitude
Preferred
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required
Company
ZEISS Group
Zeiss is a manufacturer of optical systems, industrial measurements, and medical devices.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jörg Marzel
Global CISO
Norbert Gergely
Head of Data Architecture and Lifecycle
Recent News
2025-12-18
2025-12-18
2025-12-11
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