Domaine · 10 hours ago
Senior CRO Strategist
United States
Full-time
Remote
Senior LevelDomaine is the world's largest independent Shopify design and development partner, dedicated to creating and growing beloved brands. They are seeking a Senior CRO Strategist to lead client strategy engagements, develop and execute strategic plans, and optimize high-impact commerce experiences within the Shopify ecosystem.
Mobile AppsSoftwareUX DesignWeb Development
Responsibilities
Lead client strategy engagements for DTC e-commerce brands, inclusive of project discovery, cross-functional retainers, CRO engagements, and ad hoc consulting
Provide expertise in all things e-commerce internally and with our clients, encompassing site operations, content & merchandising, acquisition & retention, data & analytics, UX & design, digital product roadmap development, and enterprise e-commerce technical architecture
Partner with clients to develop and execute strategic plans tailored to their unique business needs, ensuring alignment with their short and long-term objectives
Collaborate closely with UX, Design, & Technical Delivery teams to maintain continuity from strategic planning through to design and development, covering new site implementations, website redesigns, and ongoing site maintenance
Conduct strategic analysis through various methodologies, including User Testing, Customer Surveys, User Interviews, Persona Definition, User Journey Mapping, Quantitative Data Analysis, Competitive Audits, ROI Forecasting, Revenue Growth Modeling, and Customer Lifetime Value Modeling
Develop and support conversion rate optimization (CRO) initiatives, including identifying opportunities, forming data-backed hypotheses, and partnering with UX and Engineering to test and optimize key site experiences
Plan, execute, and analyze A/B tests and experiments to improve on-site performance across the funnel, translating learnings into actionable recommendations and roadmap inputs
Synthesize quantitative and qualitative data into actionable insights, developing a comprehensive narrative for clients that provides them with the tools they need to make informed business decisions and achieve their goals
Qualification
Required
Strong experience in e-commerce strategy, with a deep understanding of DTC business models and on-site conversion dynamics
Hands-on experience with CRO principles, experimentation frameworks, and hypothesis-driven optimization
Proficiency in e-commerce analytics, with the ability to translate data into clear insights and prioritized actions
Experience partnering with UX, Design, and Engineering teams to bring insights and experiments to life
Experience conducting UX analysis, usability testing, and heuristic reviews
Strong communication skills, with the ability to present insights and recommendations clearly to both clients and internal teams
Highly organized, detail-oriented, and comfortable managing multiple client engagements simultaneously
Proficient with Google Analytics (GA4)
Preferred
Familiarity with A/B testing and experimentation tools (e.g., VWO, Optimizely, Shoplift, Visual Website Optimizer, or similar) is a plus
Shopify experience is beneficial but not required
Experience with BigQuery, SQL, and/or Python is a plus
Benefits
Flexible working schedule
Remote-first culture
Continued education and personal development opportunities
Company
Domaine
Domaine is the world's largest Shopify design and development practice.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-09-27Acquired
Leadership Team
Peter Humphrey
CEO, Co-Founder
Recent News
2023-12-26
2023-12-26
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