Advocate Health Care · 16 hours ago
Billing Follow Up Rep Lead
United States
Full-time
Remote
Senior Level
$22/hr - $34/hr
5+ years expAdvocate Aurora Health is seeking a Billing Follow Up Rep Lead who will be responsible for overseeing daily claims submissions and resolving issues that affect the claims process. The role involves training team members, monitoring productivity, and staying updated with insurance payer changes to improve reimbursement processes.
Clinical TrialsDeliveryHealth Care
Responsibilities
Responsible for daily claims submissions to the appropriate payer source. Communicates with internal and external parties to resolve charging issues affecting the claims. Reports trends with other departments that may improve the claims submission process
May be responsible for collection of an assigned section of the insurance receivables, following all procedures and guidelines established
Reviews assigned accounts and takes appropriate course of action: internal or external problems that may cause a delay in reimbursement
Responds to telephone or written correspondence from internal and external parties regarding insurance claims. Applies contractual allowances where necessary
Assists team with more complex issues to resolve problems, provides necessary training, and provides ongoing feedback on performance
Monitors and audits productivity, quality and analyzes daily statistics looking for any trends which are reported to management. May provide feedback to Billing Rep I and II
Attends and participates in meetings as required, attend outside seminars and be used as “train the trainer”. Share training knowledge with others as appropriate
Keeps abreast with insurance payor updates/changes and assists management with recommendations for implementation
Prioritize rejections to avoid timely filing insurance appeal limitations, may include denials
Accountable to assess and resolve advanced projects as assigned. Research/Distribute new upgrades/information from the Insurance Payers re: Contracts, guidelines, reimbursement rules and regulations and for computer systems
Qualification
Required
High School Diploma or General Education Degree (GED)
Typically requires 5 years of related experience in medical/billing reimbursement environment, or equivalent combination of education and experience
Proficient in all follow up rep functions
Demonstrated ability to work and solve billing / follow up issues in a healthcare environment
Broad and comprehensive knowledge and understanding of department-specific procedures
Strong analytic, organization, communication (written and verbal), and interpersonal skills
Ability to successfully lead, coach, and train a team, and problem solve complex accounts
Knowledge of medical terminology, coding terminology (CPT, ICD-10, HCPC), and insurance/reimbursement practice
Able to use Zoom, Microsoft office, or other communication software for meetings
Company
Advocate Health Care
Advocate Health Care is an integrated healthcare delivery system based in Illinois, United States.
10001+ employees
H1B Sponsorship
Advocate Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (9)
2023 (6)
2022 (16)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$18M2013-10-03Series Unknown· $18M
Leadership Team
Barbara Hancock
Executive Assistant to the President and Chief Operating Officer
David Rich
Clinical Practice Partner
Recent News
2025-10-10
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2025-10-01
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