Technical Account Manager jobs in United States
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Applitools · 10 hours ago

Technical Account Manager

Applitools is pioneering the future of test automation through AI, and they are seeking a Technical Account Manager to ensure the technical success of their customers post-sale. The role involves working closely with customer engineering and QA teams to drive adoption and long-term success through technical ownership and problem-solving.

Cloud ComputingDeveloper ToolsEnterprise SoftwareSoftwareSoftware EngineeringUsability Testing
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Amit Gafni Raviv
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Responsibilities

Serve as the primary technical point of contact for assigned customers
Lead technical onboarding, integrations, and platform enablement
Work hands-on with customer codebases, test frameworks, and CI/CD pipelines
Provide best-practice guidance on test automation, quality strategy, and scaling
Troubleshoot and resolve complex technical issues across automation frameworks, infrastructure, and workflows
Conduct technical health checks, architecture reviews, and optimization sessions
Partner with Support on escalations and root cause analysis
Work closely with Product and Engineering to advocate for customer technical needs
Surface systemic issues, patterns, and improvement opportunities
Proactively identify risks and help customers scale testing effectively as their environments grow

Qualification

JavaJavaScript/TypeScriptPythonTest automation frameworksCI/CD pipelinesSoftware development lifecycleDebuggingCustomer-facing experienceQuality EngineeringDevOpsCommunication skills

Required

Strong hands-on engineering background with proficiency in Java, JavaScript/TypeScript, Python, or similar
Experience with test automation frameworks, APIs, and CI/CD pipelines
Solid understanding of the software development lifecycle (SDLC)
Proven ability to debug and solve complex technical problems
Strong communication skills and comfort working directly with senior engineers and technical leaders

Preferred

Experience in test automation (functional, regression, UI testing)
Familiarity with Playwright, Selenium, Cypress, or similar frameworks
Prior experience in a customer-facing technical role (TAM, Solutions Engineer, Support Engineer, etc.)
Background in Quality Engineering, Software Development, or DevOps
Experience supporting teams across different stages of the SDLC and varying maturity levels

Company

Applitools

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Applitools developed the first cloud-based software testing tool that automatically validates all the visual aspects of any web.

H1B Sponsorship

Applitools has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$41.75M
Key Investors
OpenViewSierra VenturesMagma Venture Partners
2021-03-30Acquired
2021-01-01Private Equity
2018-04-17Series C· $31M

Leadership Team

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Anand Sundaram
Chief Executive Officer
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Adam Carmi
Co-Founder and CTO
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Company data provided by crunchbase