Applitools · 10 hours ago
Technical Account Manager
Applitools is pioneering the future of test automation through AI, and they are seeking a Technical Account Manager to ensure the technical success of their customers post-sale. The role involves working closely with customer engineering and QA teams to drive adoption and long-term success through technical ownership and problem-solving.
Responsibilities
Serve as the primary technical point of contact for assigned customers
Lead technical onboarding, integrations, and platform enablement
Work hands-on with customer codebases, test frameworks, and CI/CD pipelines
Provide best-practice guidance on test automation, quality strategy, and scaling
Troubleshoot and resolve complex technical issues across automation frameworks, infrastructure, and workflows
Conduct technical health checks, architecture reviews, and optimization sessions
Partner with Support on escalations and root cause analysis
Work closely with Product and Engineering to advocate for customer technical needs
Surface systemic issues, patterns, and improvement opportunities
Proactively identify risks and help customers scale testing effectively as their environments grow
Qualification
Required
Strong hands-on engineering background with proficiency in Java, JavaScript/TypeScript, Python, or similar
Experience with test automation frameworks, APIs, and CI/CD pipelines
Solid understanding of the software development lifecycle (SDLC)
Proven ability to debug and solve complex technical problems
Strong communication skills and comfort working directly with senior engineers and technical leaders
Preferred
Experience in test automation (functional, regression, UI testing)
Familiarity with Playwright, Selenium, Cypress, or similar frameworks
Prior experience in a customer-facing technical role (TAM, Solutions Engineer, Support Engineer, etc.)
Background in Quality Engineering, Software Development, or DevOps
Experience supporting teams across different stages of the SDLC and varying maturity levels
Company
Applitools
Applitools developed the first cloud-based software testing tool that automatically validates all the visual aspects of any web.
H1B Sponsorship
Applitools has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$41.75MKey Investors
OpenViewSierra VenturesMagma Venture Partners
2021-03-30Acquired
2021-01-01Private Equity
2018-04-17Series C· $31M
Recent News
2025-10-01
2025-09-09
Company data provided by crunchbase