NEOGOV · 8 hours ago
Business Analyst III - Delivery Tax - Remote
United States
Full-time
Remote
Senior Level
$59K/yr - $65K/yr
6+ years expNEOGOV is part of the State of Colorado's Department of Revenue, which aims to empower businesses and individuals through quality customer service and innovation. The Business Analyst III will work collaboratively between the customer/business unit and the development team to gather requirements and ensure that the platforms meet the needs of stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Determine scope and develop user requirements
Ensures that only items outlined as an issue description are included in the development work and limit scope creep
Documents requirements by deciding what questions to ask and the appropriate follow-up
Determines the best tools to use for a given situation and a given client base
Identifies, validates, and implements changes to improve process efficiency and effectiveness
Creates and implements management plans for assigned projects, with attention to transparent communication at all levels
Produces reports, timelines, and graphics to communicate expectations and progress to leadership, customers, and other relevant parties
Create and implement work plans
Determines the appropriate stakeholders and works with them to ascertain the complete list of backlog items for projects
Works with the stakeholders to prioritize the backlog, accounting for any dependencies and provides updates to stakeholders on the progress of the development activities and ensures that the project satisfies timelines
Perform, evaluate, and communicate thorough quality assurance
Reviews documented requirements and determines steps to test new code accurately
Gathers information from customers on current business processes and choose how to replicate necessary outcomes
Reviews reported issues and decides if the problem is a defect or a training issue
Customer relationship management
Serves as the primary point of contact assigned projects
Responds to customer inquiries and determines the best manner to promote customer service and transparency
In collaboration, recommends potential solutions and documentation required by best practices
Qualification
Required
Six (6) years of relevant experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing
A combination of related education (Business Analysis, Business Administration, Management Information Systems, Computer Science, Finance, Accounting) and/or relevant experience in an occupation related to the work assigned (as stated above) equal to six (6) years
This posting is only open to residents of the State of Colorado at the time of submitting your application
Preferred
Current or prior state experience as a business analyst
Current or previous experience at a state government agency with accounting, tax accounting or GenTax
Additional years of experience with functional testing and facilitating user acceptance testing
Documenting user stories/ business requirements
Developing testing scripts (manual and/or automated)
Facilitating User Acceptance Testing experience working in an Agile/ Scrum environment
Experience supporting an existing software solution, including completing version upgrades
Proven ability to work as a team and accept supervision
Proven success organizing and tracking workload
Certification(s) International Institute of Business Analysis
Experience with facilitating meetings with stakeholders
Experience using Google Suite
Benefits
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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