AIR Communities · 10 hours ago
Traveling Service Operations Support Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $105K/yr
5+ years expAIR Communities is one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets. They are seeking a Traveling Service Operations Support Manager who will provide coverage and support to communities with vacant Service and Maintenance Manager positions, as well as managerial support during essential hardships.
Commercial Real EstateReal EstateRental Property
Responsibilities
May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service Managers
May provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests, management, turn process, preventative maintenance, training and supervision of staff
Provide support to the Regional Offices in supporting the operations for properties assigned
Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit
Qualification
Required
Expectation and ability to travel at least 75% of the time with easy access to large Airport
Strong preference be located within one of AIR's main markets: DC Metro, Miami Metro, Boston area, or Philadelphia area
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in direct Service Management role
Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
Must possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community level
Benefits
Paid time off including vacation, sick time, and 11 holidays.
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
401(k) plan with employer contribution.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.
Company
AIR Communities
AIR Communities is a real estate firm that provides apartment leasing, housing, essential services and offers property management services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-04-08Acquired
Leadership Team
Patti Shwayder
Senior Vice President and Chief Corporate Responsibility Officer
Joshua Minix
Chief Investment Officer
Recent News
2025-07-24
2025-06-06
Business Wire
2025-03-21
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