Clarity HCM · 2 days ago
Client Success Specialist - Payroll
Destin, FL
Full-time
Onsite
Entry Level
$26/hr - $34/hr
2+ years expClarity HCM is a boutique HCM company focused on providing personalized client support in the HR/Payroll sector. The Client Success Specialist will guide clients through their experience with the technology platform, ensuring their needs are met while managing the implementation and ongoing support of purchased modules.
Human Resources
Responsibilities
Manage assigned clients on their journeys from getting implemented onward
Maintain the build and ongoing support of all client purchased modules
Become an expert in the technology platform and the clients assigned to you
Qualification
Required
Minimum 2 Years in a phone/email-based customer service role. Highly preferred at a payroll service bureau (ADP, Paychex, Paycor, Paylocity, Paycom, iSolved, UKG)
Must be in the Destin/Walton County area and able to be at office
Strong MS Office Proficiency (especially Excel)
Excellent communication and problem-solving skills
Strong attention to detail and organizational skills
Growth minded. Can pick up technology fast
Ability to handle sensitive information with confidentiality
Preferred
Prior iSolved payroll experience from a payroll/admin experience
Benefits
401k with generous match that is 100% vested on day 1
2 Weeks PTO in year 1 with 7 paid holidays
ICHRA health reimbursement
Ancillary benefits
Company
Clarity HCM
At Clarity HCM, we recognize that many larger HCM providers often prioritize technology while inadvertently neglecting the essential element of client success through service.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase