Aston Carter · 6 hours ago
Senior Inside Sales Representative (Hybrid)
Aston Carter is a globally recognized Food & Beverage company, and they are seeking a Senior Inside Sales Representative. This role involves managing customer relationships, driving sales through warm leads, and maintaining accurate account information in the customer management system.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Will be responsible for working through warm leads in selling and placing orders for the company's products into hospitals, hotels, schools, prisons, etc.)
Will be on the phone 25% of the time
Will be self-driven
Maintain accurate account contact information, venue details, and program records in the customer management system with an eye for detail and consistency
Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions
Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes
Collect information from internal and external customers to identify and implement creative solutions, resolving issues that negatively impact the company's customer relationships or the timely and accurate delivery of products and services
Participate in business planning with field leadership or CAMs to set business goals, identify customer support needs, and find opportunities to achieve sales targets
Conduct proactive sales and support outreach calls by tier, driving results
Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio, ensuring profitable and successful outcomes
Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment to generate new business product sales
Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met, successfully driving results
Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis, ensuring tracking, benchmarking, and goal attainment
Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities
Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure
Actively participate in division sales team calls, as well as make in-person annual regional visits or periodic business travel, fostering collaboration
Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions, ensuring successful communication
Qualification
Required
2+ years of experience in an inside sales and/or sales account management realm required
Industry experience within food & beverage, restaurant, and/or hospitality required
Phone system experience and Salesforce (CRM) or any other CRM experience is highly desired
Ability to make swift decisions without 100% of knowledge being there
Ability to perform upselling techniques as needed
Benefits
Medical, Dental & Vision
401(k)/Roth
Basic/Supplemental Life & AD&D
Short and long-term disability
HSA & DCFSA
Transportation benefits
Employee Assistance Program
Company Paid Time off or State Sick Leave
Critical Illness, Accident, and Hospital
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Recent News
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