S&P Global · 10 hours ago
Specialist, IT Service Operations
Dallas, TX
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $80K/yrS&P Global is a leading provider of essential intelligence, and they are seeking a Specialist in IT Service Operations to join their Service Management team. The role involves providing specialized technical support, collaborating with development teams, and driving continuous improvement in application support processes.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
No H1B
Responsibilities
Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner
Work collaboratively with development team as required for third line escalation
Implement and monitor system checks for early detection of potential problems and raise the appropriate service outage ticket to initiate the incident management process when needed
Drive and engage in disaster recovery processes for all products
Coordinate with product and delivery teams to ensure the App Support team is ready for new releases and engaged in early design of new enhancements
Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support
Qualification
Required
A Bachelor's Degree in Computer Science or Computer Engineering or related degree completed no later than May 2026
Fundamental working knowledge of SQL and RDBMS principles
Knowledge of operating systems especially Windows and Linux is a must
Good shell scripting experience and ability to use scripting languages such as Python is an advantage
Experience in reading and debugging .Net code and working knowledge of REST API preferrable
Must have fundamental knowledge of networking basics and topology. Should be able to understand the basic concepts around Load Balancers and taking servers in and out of farms
Knowledge of AWS/CI-CD and some of its technologies such as version control systems, search and analytics platforms, EC2, Redshift, etc is an advantage
Must be knowledgeable in SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology, a plus
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
Founded in 1860
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Division Chief Financial Officer
Recent News
2026-01-23
Benzinga.com
2026-01-23
2026-01-22
Company data provided by crunchbase