DoorDash · 1 hour ago
Associate, Commerce Platform Logistics - Strategy and Operations
Sunnyvale, CA
Full-time
Onsite
Entry Level
$75K/yr - $110K/yr
1+ years expDoorDash is a technology and logistics company that empowers local economies. The Associate, Commerce Platform Logistics will analyze and improve delivery quality while partnering with cross-functional teams to enhance customer and merchant experiences.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Track and analyze cost and quality metrics across strategic merchants, conducting deep-dives to identify key drivers of quality defects and savings opportunities
Support the development of internal reporting tools to measure and monitor quality improvement efforts
Assist in structuring and executing operational tests to identify solutions for reducing defects like lateness or in-store wait times
Partner with Logistics, Analytics, and Product teams to scope and assess initiatives that can improve the efficiency and quality of the logistics system
Engage with cross-functional teams to support initiatives that enhance merchant and customer experience
Own a high growth/ high visible opportunity to lead quality initiatives that address the most unique and challenging questions on the Commerce Platform
Analyze key quality metrics and contribute to defining north star metrics that track performance improvements
Partner with GMs to identify and execute growth strategy through data-driven insights to drive business top line
Collaborate with cross-functional teams (Logistics, Product, Analytics, Engineering, and Operations) to influence product roadmap on quality-focused features
Run structured experiments and operational tests to uncover the best ways to improve fulfillment quality
Qualification
Required
You have strong analytical skills and can use data to identify trends, uncover root causes, and drive informed decision-making
You are a strong problem solver and can break down complex problems into actionable steps
You thrive in a cross-functional environment and are comfortable working with Product, Engineering, Analytics, and Operations teams
You are highly detail-oriented and have a strong ability to organize, track, and analyze performance data
You have a bias for action and can operate effectively in fast-paced, ambiguous environments
You are comfortable working with data—SQL experience is a plus but not required
Have 1-3 years of relevant experience in high-growth environments required
Bachelor's degree required
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase