Pasadena Villa Outpatient · 6 hours ago
Part Time Administrative Assistant
Pasadena Villa Outpatient is a dedicated team providing personalized clinical care for behavioral health conditions. They are seeking a Part-time Administrative Assistant to support their evening IOP Program, focusing on client relationship management, medical records, and daily operations.
Health CareHospitalWellness
Responsibilities
Works closely with designated Office Coordinator to ensure all local business office activity adheres to current policy and protocol
Greets clients and visitors in a warm and welcoming manner
Performs basic administrative front desk functions
Collects payments and completes required documentation, as needed
Communicates with leadership team members and/or others regarding day-to-day situations requiring management involvement
Conducts all medical records activities of the outpatient center in a manner consistent with both clinical needs and other documentation requirements
Conducts intakes for the purpose of opening client’s medical record and provides new client orientation
Tracks and maintains a variety of reports in a timely, highly accurate manner
Responsible for tasks associated with maintaining phone system and IT equipment utilizing help desk staff
Serves as backup to the Admissions Coordinator for inquiries directed to the facility
Communicates new admissions information with team members, as needed
Attends and participates in trainings and scheduled meetings, as needed
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent
Minimum of two years of administrative experience in a behavioral health setting such as a hospital, outpatient clinic, or related service provider
Knowledge of behavioral health terminology
Demonstrates knowledge and adherence to HIPAA guidelines related to security and documentation
Demonstrates a high level of customer service orientation
Demonstrates a high level of attention to detail and accuracy
Demonstrates the ability to navigate client relationship management software
Demonstrates comfort with computer software applications including Outlook, Word, and use of standard office equipment
Performs duties independently, responsibly and with a high level of integrity
Demonstrates alignment with company core values and treatment philosophy
Preferred
Bachelor's degree in social work or a related field
Experience working with physicians and therapists
Company
Pasadena Villa Outpatient
Pasadena Villa Outpatient provides treatment for adults and adolescents, 12 years or older, who struggle with various mental illnesses, including but not limited to, depression, anxiety, bipolar disorder, and psychotic disorders.
Funding
Current Stage
Growth StageCompany data provided by crunchbase