PGL · 7 hours ago
International Operations Specialist - Air and Ocean
Rancho Dominguez, CA
Full-time
Onsite
Mid Level
$25/hr - $32/hr
3+ years expPGL is a company focused on meeting and exceeding client expectations in international operations. The International Operations Specialist will be responsible for managing shipment activities, providing customer updates, and ensuring efficient transportation processes for key accounts.
eSports
Responsibilities
Seek opportunities and challenges in a manner that maximizes profit to PGL while reducing PGL customer supply chain cost
Cooperating with PGL cross-functional teams to accomplish organizational objectives
Facilitate day to day shipment activity
Provide status updates to customers
Responsible for processing all shipment/transportation activities for key customer accounts
Provide instructions to external agents per SOP
Process quoted shipments with operations specialists and agents
Handle import shipments from origin pickup to delivery
Follow up with agents on status of shipments
Provide updates to customers
Update info and accrue all costs in the operating system
Adhere to established customer SOP
Select shipment routes, based on nature of goods shipped, transit times, or security needs
Determine efficient and cost-effective methods of moving goods from one location to another
Reserve necessary space on ships, aircraft, trains, or trucks
Arrange delivery or storage of goods at destinations
Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies
Assist clients in obtaining insurance reimbursements
Calculate weight, volume, or cost of goods to be moved
Complete shipping documentation, such as including bills of lading, packing lists, dock receipts, and certificates of origin
Consolidate loads with a common destination to reduce costs to individual shippers
Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments
Establishing and Maintaining Interpersonal Relationships
Documenting/Recording Information
Communicating with Supervisors, Peers, or Subordinates
Communicating with Persons Outside Organization
Updating and Using Relevant Knowledge
Performing Administrative Activities
Processing Information
Getting Information
Interacting With Computers
Read maps
Route freight shipments
Compile numerical or statistical data
Prepare reports
Use computers to enter, access or retrieve data
Observe loading of freight to ensure proper compliance with procedures
Obtain flight information from dispatcher
Maintain records, reports, or files
Qualification
Required
3-5 Years of International Freight Forwarding experience
Industry related degree and/or certification
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
Knowledge of principles and processes for providing customer and personal services
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
Active Listening
Speaking
Critical Thinking
Time Management
Complex Problem Solving
Coordination
Judgment and Decision Making
Reading Comprehension
Oral Comprehension
Oral Expression
Problem Sensitivity
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Near Vision
Speech Clarity
Speech Recognition
Written Expression
Desktop computers
Facsimile machines
Laptop computers
Special purpose telephones
Multi-line telephone systems
Compliance software
Electronic mail software
Enterprise resource planning ERP software
Manufacturing resource planning MRP software
Customer resource management CRM software
Logistics and supply chain software (CargoWise ediEnterprise)
Spreadsheet software
Microsoft Excel and other office applications
Company
PGL
PGL handles event organization, studio and video production, as well as TV and online streaming for international esports tournaments.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase