Camin Cargo Control Inc. · 21 hours ago
IT Software Support Technician
Pasadena, TX - Corporate, Pasadena, TX, US
Full-time
Onsite
Entry Level
2+ years expCamin Cargo Control Inc. is seeking an IT Software Support Technician to provide first level support for end users, along with performing hands-on desktop repairs, upgrades, and maintenance. The role involves supporting various software products and responding to support issues through a ticketing system and other communication channels.
Oil & Energy
Responsibilities
Knowledge and experience in hardware/software concepts, tools, and support best practices
Support various software products, including but not limited to Microsoft Windows, Microsoft Office, Anti-Virus and Anti-Spyware products, and various client-specific software
Respond to support issues via ticketing system, e-mail, and/or log-me-in
Superior communication skills and have the ability to effectively explain technical concepts to end users so they can understand easily
Determine escalation points for specific problems and follow instructions for alerting and escalating to IT consulting company
Assist in training new users
Assist in testing software developers coding
Qualification
Required
Associate degree in Information Technology or a related discipline from an accredited college or university required; Evidences a history of demonstrating ethical and professional behavior
Two years' experience in a computer related field. High level of productivity, and hardware skills
Must possess excellent critical thinking, troubleshooting, and decision-making skills
Knowledge and experience in hardware/software concepts, tools, and support best practices
Support various software products, including but not limited to Microsoft Windows, Microsoft Office, Anti-Virus and Anti-Spyware products, and various client-specific software
Respond to support issues via ticketing system, e-mail, and/or log-me-in
Superior communication skills and have the ability to effectively explain technical concepts to end users so they can understand easily
Determine escalation points for specific problems and follow instructions for alerting and escalating to IT consulting company
Assist in training new users
Assist in testing software developers coding
Company
Camin Cargo Control Inc.
At CAMIN, we provide inspection, laboratory testing, and additive treatment solutions to the Petroleum Industry.
1001-5000 employees
H1B Sponsorship
Camin Cargo Control Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Charlie Plummer
Chief Financial Officer
Leah Clay
Executive Assistant To Chief Executive Officer
Recent News
2025-05-19
Company data provided by crunchbase