Customer Engineer I, Cloud AI, Startups, Google Cloud jobs in United States
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Google · 9 hours ago

Customer Engineer I, Cloud AI, Startups, Google Cloud

Google is a leading technology company that provides cloud computing solutions. The Customer Engineer I role focuses on facilitating the adoption of Google Cloud products by providing technical expertise and consultation to customers, ensuring successful implementation and customer satisfaction.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Drive the technical win for workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp
Combine sales strategies, development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts
Provide technical consultation to customers, acting as a technical advisor and building lasting customer relationships
Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team
Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues

Qualification

Cloud native architectureAI agent orchestration frameworksMachine learning deploymentProgramming proficiencyDeep learning frameworksLearn quicklyStartupsCommunication skillsPresentation skillsOrganizational skills

Required

Bachelor's degree or equivalent practical experience
4 years of experience with cloud native architecture in industry or a customer-facing or support role
Experience with AI agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), agentic design patterns (e.g., tool-use, multi-agent collaboration), and integrating models into autonomous workflows via advanced API prompting and Retrieval-augmented generation (RAG)
Experience with machine learning model development and deployment
Experience engaging with, and presenting to, technical stakeholders and executive leaders
Experience with programming or technical proficiencies to demo, prototype, or workshop with customers

Preferred

Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience
Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g. deep learning, LSTM, convolutional networks)
Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space
Experience with frameworks for deep learning (e.g. PyTorch, Tensor Flow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), or using machine learning APIs
Experience working with startups

Benefits

Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per year

Company

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)

Funding

Current Stage
Public Company
Total Funding
$26.1M
Key Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M

Leadership Team

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Sundar Pichai
CEO
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Thomas Kurian
CEO - Google Cloud
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Company data provided by crunchbase