Camurus · 7 hours ago
Director Commercial Operations US
Princeton, NJ
Full-time
Hybrid
Director/Executive
$180K/yr - $210K/yr
6+ years expCamurus is an international, science-led biopharmaceutical company committed to developing and commercializing innovative medicines. The Director of Commercial Operations will manage the Veeva CRM ecosystem and ensure optimized field execution, reporting, and data governance while collaborating with various teams to enable data-informed decision-making.
Health CareMedicalPharmaceutical
Responsibilities
Provide strategic ownership and governance of the Veeva CRM ecosystem to support field execution, reporting and communication, including change management leadership for adoption of CRM and new tools
Own HCP/HCO and COE data strategy, stewardship, and governance, including OpenData, Network, affiliations, and match/merge standards
Define and oversee data quality, master data management, and integration standards across commercial systems
Serve as business partner with Sales, Medical, Patient Access, IT and Veeva System Administration to set vision, priorities, and roadmap for CRM enhancements and new initiatives
Perform field force sizing, territory alignment and targeting analyses and communicate Zip-To-Terr, field force roster, and target list changes to relevant stakeholders
Evaluate sales performance, geographic, and market analytics, including trend analysis, regional performance, segmentation, and call activity insights
Partner with Sales leadership to support territory-level opportunity assessments using claims data, EMR data, specialty pharmacy data and other rare-disease data assets
Educate sales team on reporting tools, enhancing their use for targeting and call planning management and strategic decision making
Design, manage and administer incentive compensation plans and contests for field teams
Execute approved incentive compensation plans by configuring system rules, eligibility, territories, quotas and crediting logic
Manage IC calculations and data quality, including performance data validation, QA, true-ups, and exception handling
Serve as the primary point of contact for field incentive inquires and disputes, ensuring clear communication and timely resolution
Deliver rep-facing incentive statements and reporting while maintaining, documentation, audit trails and compliant execution
Qualification
Required
Bachelor's degree in business, science or related field
6 - 8 years of experience working in the pharmaceutical or biotech industry
Minimum of 3 years of experience working in a commercial analytics, incentive compensation and/or sales operations roles supporting field-based teams
Highly knowledgeable in commercial data warehouse concepts, industry HCP/patient/payer level data, Veeva suite of commercial platforms (i.e. Veeva CRM, OpenData/Network), and reporting tools (e.g. PowerBI)
Demonstrated success in optimizing field force effectiveness by leveraging performance metrics and implementing deployment, alignment and targeting strategies
Strong knowledge of incentive compensation plan design and administration
Preferred
MBA a plus
Experience in a start-up environment preferred
Benefits
Company paid health benefits
401k plan
Company
Camurus
A pharmaceutical company specialising in developing innovative specialty medicines based in Lund
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$57.43M2015-12-04IPO
2015-11-23Series Unknown· $57.43M
Leadership Team
A
Alberto M. Pedroncelli
Chief Medical Officer
Anna Olevik
Senior Regulatory Affairs Manager
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