BoardRoom magazine · 1 day ago
CEO Club Crane Creek Country Club
Boise, ID
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCrane Creek Country Club in Boise, Idaho, is seeking an experienced Chief Executive Officer to oversee all aspects of club operations, including finances, strategic planning, and member experience. This role includes managing day-to-day activities, implementing club policies, and collaborating with the board to set the club's strategic vision.
Publishing
Responsibilities
Implements general policies established by the Board of Directors; directs their administration and execution
As a partner with the Board in advancing Crane Creek’s mission, the CEO discusses with the Board issues facing the Club and identifies actual or anticipated problems
Apprises the Board of trends, changing circumstances, and unexpected occurrences that could result in making changes to the strategic plan
Develop and recommend the annual budget to the Board. Implement and monitor the budget, monitor the quality of the Club’s products and services, and ensure maximum member and guest satisfaction
Oversee the care and maintenance of all of the Club’s physical assets and facilities
Secure and protect the Club’s assets, including facilities and equipment, and intellectual property
Handle emergencies such as fires, accidents, and breaches of security or house rules promptly and in person. Emphasize prevention through training, inspection, and preventive enforcement
Oversee risk management programs to ensure that adequate safety measures are in place to protect members, employees, and Crane Creek’s assets
Provides advice and recommendations to the Board and committees about construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans or budgets
Set the standard for effective management and demonstrate a concern for the supervision and development of the staff
Convene and preside over meetings with department managers and conduct regular full staff meetings
Have ultimate authority over inter-departmental matters and implement policies concerning employee-employer relations
Develop, maintain, and disseminate a basic management philosophy to guide all Crane Creek personnel toward optimal operating results, employee morale, and member satisfaction
Plan, develop, and approve specific operational programs, procedures, methods, rules, and regulations in concert with general policies that are approved by the Board
Ensure the highest standards for food, beverage, sports and recreation, entertainment, and other Club services. Initiate programs to provide members with a variety of popular events
Consistently assure that the Club is operated in accordance with all applicable local, state, and federal laws
Convene and preside over meetings with departmental managers; conduct all-facility personnel meetings
Develop and administer member-satisfaction measurement processes, reporting results to the Board
Properly manage all aspects of Crane Creek’s activities to ensure and maintain the quality of products and services provided by the Club
Welcome new Crane Creek members; “meet and greet” all Club members as practically possible during their visits to the Club. Develop ongoing dialogue and rapport with members through recognition, communication, and follow-through
Coordinate the marketing and member-relations programs to promote the Club’s services and facilities to present and potential members
Protect and enhance the Club brand and reputation
Qualification
Required
A minimum of 5-7 years of progressive leadership/management experience in an active, family-oriented, private member-owned club environment is required
Substantial private club or hospitality industry experience with management and supervisory experience and progressive professional advancement
A dedicated team leader who will provide leadership and guidance to the department heads and employees
In-depth knowledge of the development, tracking, and meeting of capital and operating budgets in revenue enterprises with similar degrees of complexity in terms of budget scope, detail, and accuracy
Demonstrated success in managing the finances of the overall operations to remain within budget, while also ensuring overall levels of satisfaction in terms of service
Dignity, confidence, soundness of judgment, and the ability to achieve and maintain credibility and trust with the Board, committees, members, and staff
Enjoyment of the forward-facing aspect of leading a highly active club
A pleasant, professional, and personable demeanor exhibiting an outgoing and genuine personality
Possessing a degree of humility necessary to keep the interests of the Club and its members first
An organizationally focused individual who recognizes details and consistency of delivery at a high level, resulting in overall outstanding member experience
Keen understanding of quality in all aspects of club operations (F&B, recreational amenities, maintenance, programming, etc.), and demonstrable success in leading clubs to continued relevancy while successfully managing evolving membership demographics
A demonstrable record of personal success, unimpeachable reputation, a hunger for 'being the best,' naturally articulate, and able to communicate how and why results were achieved
A Team Builder. A person who embodies the persona of an ultimate coach and motivator, bringing out the best in others by setting clear goals and expectations, providing consistent feedback and support, and treating others with respect and professionalism
Experience in developing/implementing long-range (strategic) and annual (business) plans, managing capital projects, operating reports, forecasts, and budgets, with a strong understanding of hospitality and service balanced against financial efficiencies
Preferred
A bachelor's degree is preferred with a focus on private clubs, management, or hospitality
In lieu of the degree, substantial private club or hospitality experience will be considered
Industry certifications such as CCM, CCE, or PGA GM certification are encouraged but not required
Benefits
Excellent bonus and benefits package
Association membership
Company
BoardRoom magazine
BoardRoom magazine is the only publication of its kind designed to educate the board, owners & GMs of private country clubs.
2-10 employees
Funding
Current Stage
Early StageRecent News
Business Journal Daily | The Youngstown Publishing Company
2025-11-04
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