GE Vernova · 1 day ago
Senior Services Engineer
United States
Full-time
Remote
Senior Level
6+ years expGE Vernova is focused on sustainable customer success and growth in the post-sales lifecycle. The Senior Services Engineer will manage project delivery, ensure customer satisfaction, and provide technical support while collaborating with cross-functional teams.
EnergyEnergy EfficiencySustainability
Responsibilities
Delivers customer satisfaction: Manages project delivery in a quality fashion; obtains satisfactory levels of customer satisfaction. Addresses all customer concerns/issues in a timely and satisfactory fashion
Application Installation, Configuration, Development & Upgrades: Perform installation, configuration, customization to implement APM for customers in accordance with the function requirements and design. Provide technical support for APM projects
System Architecture & Technical Design: Can update a standard system architecture based on the customer specifics. Can develop a standard technical design specification. Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions
Effort Scoping / Estimation : Can create a work breakdown structure and estimates for standard technical activities
Requirements Gathering: Limited Experience in business processes and applications. Able to interview stakeholders to gain experience on business processes and can document in a structured way
Collaborate with cross functional teams: Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process. Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required. Engage throughout the full lifecycle of assigned projects, influencing decisions on design and functionality to keep projects on track in terms of budget, time, and customer expectations
Qualification
Required
Bachelor's degree or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services)
5 years experience in APM technical implementation is required
6+ years' experience in client-facing consulting focused on technical configuration using databases, .NET code development or software implementations
Software skills in software analysis, design, methodology, and architecture
Programming experience in software development with Microsoft Visual Studio / Development tools
Experience working with Databases like SQL and Oracle with good exposure on DDL, DML commands along with Stored Procedures
Experience with basic database administration like Restoring, Backup for both SQL and Oracle
Strong experience with SQL Server Reporting Services and SQL Server Analysis Services is a plus
Experience with commonly used EAM (Enterprise Asset Management) systems, such as SAP, Maximo, or Oracle EAM is a plus
Able to master the different delivery methodologies (i.e. Iterative, Waterfall, and Agile) and apply them on the assigned projects
Strong spoken and written English language skills
Can lead small project (1-3 team members) to achieve the desired technical outcome
AWS Certified Cloud Practitioner is a plus
Familiar in utilizing Lean methodology
Demonstrated ability to learn new software development practices, languages, and tools
Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting project execution
Excellent complex problem solving and analytical skills
Work independently as well as part of the team
Fosters a strong working relationship with customers in order to generate a clear understanding of their needs and concerns; possesses ability to think from clients' perspective
Seeks to understand problems thoroughly before implementing solutions. Asks questions to clarify requirements when ambiguities are present. Implements clean, concise solutions that address the requirements
Can work independently and respect the guidance of the business ethics and culture acting with humility with all colleagues, leading contractors and providing guidance to junior colleagues
Must be willing to travel to work closely with our customers when required
Benefits
Relocation Assistance Provided: Yes
Company
GE Vernova
GE Vernova provides energy consulting, gas power, and grid solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.68MKey Investors
U.S. Department of Energy Office of ElectricityARPA-E
2024-12-03Grant· $2.99M
2024-12-03Grant· $1.99M
2024-11-18Grant· $2.7M
Leadership Team
Scott Reese
President and CEO, GE Digital
Scott Strazik
Chief Executive Officer
Recent News
2026-01-23
Business Wire
2026-01-23
The Motley Fool
2026-01-22
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