Two Rivers Marketing · 1 month ago
Director of VGM Market Data - Healthcare Data and Analytics
Waterloo, IA, US
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expVGM Group, Inc. is the nation’s largest Member Service Organization for post-acute healthcare. The Director of Market Data will drive growth and retention through strategic use of the market data platform, managing sales activities, conducting product demonstrations, and ensuring exceptional service for existing clients.
AdvertisingWeb Design
Responsibilities
Drive business development
Engage daily with prospective clients, deliver compelling product demos, and partner with the sales team to identify and cultivate new market data opportunities
Champion business growth
Represent VGM Market Data across diverse marketing channels to expand reach, boost productivity, and accelerate business development
Build and nurture strategic relationships
Proactively network with internal teams and external partners to deepen understanding of VGM’s core businesses and drive collaboration
Master product expertise
Develop comprehensive knowledge of VGM Market Data’s offerings and collaborate with cross-functional teams to optimize operational efficiency
Lead customer onboarding and training
Facilitate onboarding and ongoing training initiatives, ensuring customers are set up for success and identifying opportunities to enhance engagement and growth
Promote customer success
Conduct regular utilization calls to confirm product adoption, gather feedback, and identify best practices and enhancement opportunities
Maintain accurate records
Document all communications and activities in the CRM, adhering to established processes for transparency and accountability
Qualification
Required
5+ years of experience collaborating with a team, building, and maintaining positive professional relationships, strong customer service, and execution of detailed tasks with significant autonomy
Proficiency in CRM systems and Microsoft Office Suite
Proven ability to develop and execute growth strategies for new business opportunities
Excellent written and verbal communication skills with the ability to represent VGM during any necessary marketing or customer opportunities
High degree of professionalism and ability to interact with customers, industry partners, and team member in a professional manner
Ability to manage inbound inquiries and resolve technical or product-related issues effectively
Strong problem-solving and analytical skills with a customer-first mindset
Ability to work in front of a computer for long amounts of time
Efficient technology use
Regular overnight travel is required in this position
Preferred
Bachelor's degree in business, Marketing, or a related field preferred
Preferred experience in sales, business development, or account management in healthcare or DME markets
Familiarity with SaaS platforms is preferred
Company
Two Rivers Marketing
Two Rivers Marketing is a marketing and advertising company offering website development services.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Business Wire
2023-04-04
Company data provided by crunchbase