Trax Credit Union · 7 hours ago
Float Teller
Trax Credit Union is seeking a Float Teller to assist members with financial transactions across multiple branch locations. The role involves balancing cash, processing transactions, and ensuring high-quality member service while complying with regulatory requirements.
AccountingInsuranceWealth Management
Responsibilities
Balances accurately within set teller balancing standards daily
Processes member cash/check transactions in person
Meets referral program requirements monthly
Uses impact statements and special greetings
Must have knowledge of CU products and services and recommend appropriately
Turns in referral sheet and balancing reports on time within set time frames
Makes member phone calls regularly
Maintains security of cash drawer and drawer keys at all times
Abides by drawer limits every day
Processes mail transactions
Promotes and protects the interests of the credit union at all times
Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act
Performs other duties as assigned
Travel to and work at assigned branch locations as directed by management
Be flexible with scheduling and branch assignments based on operational needs
Deliver consistent, high-quality member service regardless of location
Qualification
Required
Minimum of six months of customer service and cash handling experience, preferably in a financial institution
Minimum of six months of sales or cross-selling experience over the phone or in person
Knowledge of computers and some experience using word and excel
Experience working independently as well as in a team setting