QuickVisit Urgent Care · 6 hours ago
Remote Receptionist (PRN)
United States
Part-time
Remote
New Grad, Entry LevelQuickVisit Urgent Care is seeking an Intake and Scheduling Coordinator who will act as the liaison between patients and providers. The role involves scheduling appointments, ensuring intake information is complete, and facilitating communication between various parties to ensure continuity of care for patients.
Health CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Act as a key point of contact between patients and providers
Relay information, concerns, and feedback from both sides to ensure mutual understanding and collaboration
Contacts patients prior to appointment via verbal call for courtesy appointment reminder
Triage incoming phone calls to department
Ensure patient demographic and insurance information is accurate and updated. Collect patient copay over the phone
Advocate for necessary resources, support, and improvements to enhance clinic performance
Reliable and punctual when reporting for scheduled work
Understanding of HIPPA requirements
Adheres to patient confidentiality policies
Responds to medical record requests
Responsible for the tracking, coordination and communication of patient referrals
Ensures complete and accurate patient registration, including demographics and current insurance information
Assembles information concerning patient’s clinical background and referral needs
Contacts insurance companies to ensure verification of benefits and prior authorization approval requirements are met
Reviews details and expectation of referral with the potential patient
Ensures that referrals are addressed in a timely manner
Completes prior authorizations as needed for referrals
Contacts patients regarding upcoming or missed appointments
Answers and triages phone calls from patients
Utilizes EMR functionality to address patient care duties
Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
All other duties as assigned
Qualification
Required
Reliable Internet: Required to have reliable internet for remote position. Download and upload speed must be at minimum 50mbp separately, not combined
Phone: Ability to use Ring Central for wi-fi calling line on personal cell phone and/or stationary phone provided from company
Computer: Functioning computer, desktop, and/or laptop provided from company
High School graduate or equivalent
Iowa Mandatory Reporting (Adult and Child)
Preferred
College work preferred
Company
QuickVisit Urgent Care
QuickVisit Urgent Care is a healthcare company that provides accessible, affordable healthcare services.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Stanley Bevis
Nurse Practitioner
Company data provided by crunchbase