Veterans Sourcing Group, LLC · 3 days ago
Banking Call Center Representative
Columbus, OH, US
Full-time
Onsite
New Grad, Entry Level
$19.17/hr - $19.17/hrVeterans Sourcing Group, LLC is seeking a Call Center Representative for the Banking/Financial Services sector. The role involves handling high-volume inbound calls, providing support for various banking products, and maintaining performance metrics in a fast-paced environment.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Handle high-volume inbound calls with professionalism, accuracy, and efficiency
Provide support for Cash Management products, online banking platforms, mobile apps, and general account inquiries
Maintain consistent performance by meeting key departmental service metrics
Deliver timely and accurate information while navigating multiple systems and adhering to regulatory/compliance standards
Exhibit adaptability and multitasking skills in a fast-changing environment
Qualification
Required
Bachelor's Degree (any discipline)
Prior experience in a financial services or banking call center
Preferred
Strong verbal communication and problem-solving skills
Customer-centric mindset with a professional demeanor
Ability to learn quickly and work effectively under pressure
Commitment to excellence and continuous improvement
Candidates with a history of multiple short-term roles/projects
Company
Veterans Sourcing Group, LLC
Welcome to the Veterans Souring Group company profile. Veterans Sourcing Group (VSG) is a “Service Disabled Veteran Owned Small Business – SDVOSB”.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase