JSG (Johnson Service Group, Inc.) · 1 day ago
IT Technician
Englewood, CO, US
Full-time
Onsite
Entry, Mid Level
2+ years expJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry. They are seeking an IT Technician responsible for the setup, configuration, and repair of computing hardware and software, as well as providing customer support and maintaining IT systems documentation.
B2BConsultingHuman ResourcesInternetStaffing Agency
Responsibilities
Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals
Provide basic network support ensuring desktop and other networked peripherals full connectivity
Perform preventative maintenance and setup for a variety of computer related equipment and locations, including audio-visual conferencing systems and conference rooms
Responsible for providing outstanding customer-centered quality support and service ensuring the highest levels of customer satisfaction
Address/resolve IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/ monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel “walk-ups”
Support organizational efforts and maintaining policies and procedures in the IT Department
Assist with the creation and maintenance of local site IT systems documentation
Qualification
Required
Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals
Provide basic network support ensuring desktop and other networked peripherals full connectivity
Perform preventative maintenance and setup for a variety of computer related equipment and locations, including audio-visual conferencing systems and conference rooms
Responsible for providing outstanding customer-centered quality support and service ensuring the highest levels of customer satisfaction
Address/resolve IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/ monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or SNC personnel 'walk-ups'
Support organizational efforts and maintaining policies and procedures in the IT Department
Assist with the creation and maintenance of local site IT systems documentation
Customer/solution ownership, an overall drive for excellence
Team focused with the capacity for knowledge sharing
Written and verbal communication skills with end users
Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
Ability to understand user and business needs and translate to technical solutions
Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, and other related peripherals
Comprehensive troubleshooting skills of industry standard hardware and software products/services
Associate's Degree in a related field of study with 2 or more years of relevant experience
Higher education may substitute for relevant experience and relevant experience may be considered in lieu of required education
Benefits
Medical
Dental
Vision
Life insurance options
401(k)
Weekly pay
More
Company
JSG (Johnson Service Group, Inc.)
Johnson Service Group, Inc.
5001-10000 employees
H1B Sponsorship
JSG (Johnson Service Group, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Greg Thullner
Chief Operating Officer
Dale Slater
Principal
Recent News
2026-01-16
2025-09-16
MarketScreener
2025-08-01
Company data provided by crunchbase