Capgemini · 8 hours ago
Salesforce Business Analyst
New York, NY
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
5+ years expCapgemini is a global business and technology transformation partner, empowering its employees to shape their careers. The Salesforce Business Analyst will coordinate with stakeholders to identify business requirements and create scalable Salesforce solutions while maintaining documentation and ensuring alignment with business operations.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
Create configurable solutions that comprise workflows reports custom objects and validation rules
Formulate and maintain salesforce solution documentation eg: process flows data models and technical specifications
Works with the design team to ensure that the most significant business operations are addressed
Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the businesss overall strategy and ethos
Create a requirements management strategy for the project which describes the process for elicitation documentation standards and formats
Familiarity with the backlog grooming process attributes review and approval process
Plan and monitor scope by ensuring that needs are within the SOWs scope and communicating any variances for inclusion in the change control process
Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process
Maintain a functional grasp of the business requirements and project solutions
Qualification
Required
3 years of experience with Salesforce setup and configuration
5 years business analyst experience
Excellent knowledge of and shown proven expertise with Sales Cloud Service Cloud Experience Cloud and Salesforce CPQ
Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements
Ability to apply critical thinking analytical and problem solving skills in a fast paced atmosphere while managing various requests is needed
Collaborate with cross-functional teams to build sustainable applications
An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features
Excellent interpersonal and organizational abilities as well as the ability to communicate successfully with both technical and nontechnical customers
Bachelors degree in business administration computer science management information systems or a closely related discipline is required
Ability to grasp the requirements of clients from diverse sectors and translate present those demands into a compelling vision and roadmap for our clients
Excellent knowledge of Scrum Agile SAFe DevOps and technology such as Jira and Confluence
Salesforce implementation experience across the whole Software Development Lifecycle SDLC
Benefits
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
10001+ employees
H1B Sponsorship
Capgemini has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
Leadership Team
Aiman Ezzat
CEO, Capgemini Group
Anirban Bose
CEO of Americas Strategic Business Unit
Recent News
The French Tech Journal
2026-01-22
2026-01-22
Business Wire
2026-01-20
Company data provided by crunchbase