University of Louisville · 12 hours ago
Assistant Registrar
Louisville, KY
Full-time
Onsite
Mid, Senior Level
4+ years expThe University of Louisville is seeking an Assistant Registrar to manage daily operations of the Service and Processing Centers. This role involves supervising staff, providing customer service, and collaborating with various university offices to resolve issues and improve policies and procedures.
AssociationCommunities
Responsibilities
Manage all of the daily operations of the Service and Processing Centers, including registration, grading, academic actions, reports, transcripts, storage of records, petitions for residency/tuition exceptions, collection/depositing of monies, and commencement-related activities while ensuring exemplary customer service
Supervise, hire, train and evaluate two Assistant Directors, a Compliance Analyst, the Residency and Commencement Coordinator, and five Department Coordinator II positions
Initiate, plan, implement, and assess customer service training, cross-training, knowledge sharing, payroll/Human Resources functions, and professional development for each individual supervised
Assist the Registrar with planning, budgeting and policy implementation
Document all procedures
Counsel and advise students/families of students, faculty, and staff
Work with other university offices, including Dean of Students, Academic Deans, Advising, Bursar, Financial Aid, and other entities to provide reports, collaborate, and reach a resolution of any issues
Act as liaison with Transfer Services and Graduate and Undergraduate Admissions offices to ensure collection and dissemination of credentials among all offices to facilitate the prompt and accurate posting of transfer credit
Work with outside agencies on special programs and/or projects, such as Metroversity, High School Dual Credit, Community College outreach (ULTRA), and National Student Clearinghouse
Maintain a strong understanding of FERPA and related policies, AACRAO guidelines, as well as federal, state, and regulatory requirements
Ensure staff is trained and adheres to all constraints
Coordinate with academic and service offices to improve policies and procedures
Manage the University’s Winter session program, including advertising the program and maintenance of the Winter session website
Coordinate the High School Dual Credit program with Undergraduate Admissions staff, ensuring all classes are created, students are registered, and tuition charge is correct
Qualification
Required
Bachelor's degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience
Strong understanding of FERPA and related policies, AACRAO guidelines, as well as federal, state, and regulatory requirements
Ability to supervise, hire, train and evaluate staff
Experience in managing daily operations of service and processing centers
Ability to provide exemplary customer service in-person, via telephone, and email
Experience in planning, budgeting, and policy implementation
Ability to document all procedures
Experience in counseling and advising students/families, faculty, and staff
Ability to collaborate with other university offices and resolve issues
Experience in managing programs such as Winter session and High School Dual Credit
Company
University of Louisville
The University of Louisville is a state supported research university located in Kentucky's largest metropolitan area.
Founded in 1798Louisville, Kentucky, USA
5001-10000 employees
H1B Sponsorship
University of Louisville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (44)
2023 (49)
2022 (51)
2021 (54)
2020 (60)
Funding
Current Stage
Late StageLeadership Team
Melisa Adkins, EJD, MBA, BSN, RN
Chief Executive Officer- UofL Health- Mary & Elizabeth w/oversight of Peace & South Hospitals
In K. Kim
Co-Director, Co-Founder, Center for Health Process Innovation (CHPI)
Recent News
2024-02-09
Louisville Business First
2023-12-01
Company data provided by crunchbase