Bringg · 11 hours ago
Salesforce Trailblazer and Customer Community Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expZenkraft is a company that builds native Salesforce solutions for global shipping and logistics providers. They are seeking a Salesforce Trailblazer and Customer Community Manager to drive operational excellence and optimize processes across Sales, Customer Success, Marketing, and Finance using Salesforce as a core platform.
DeliveryEnterprise SoftwareSaaSSoftware
Responsibilities
Own and continuously improve core business operations processes across Sales, Marketing, Customer Success, and Finance
Serve as the Salesforce platform owner from a business operations perspective, ensuring alignment between systems, processes, and strategy
Design and optimize workflows, automation, and reporting to support revenue growth, forecasting accuracy, and operational efficiency
Assist with defining requirements for Customer Community Portal deployment and own reporting and maintenance of the platform
Help streamline business processes surrounding case management, documentation updates, and customer discussion forums
Partner with leadership to define KPIs, dashboards, and metrics that drive data-informed decision-making
Translate business requirements into scalable Salesforce and operational solutions
Drive cross-functional initiatives, ensuring alignment, accountability, and timely execution
Support revenue operations, including pipeline management, renewals, forecasting, and reporting
Identify gaps, inefficiencies, and risks in current processes and proactively propose solutions
Stay current on Salesforce platform enhancements and recommend improvements that unlock business value
Qualification
Required
2+ years of experience as a Salesforce Trailblazer
Strong hands-on experience with Salesforce administration, including reporting, automation (Flows, Flows, Flows), data models, permissions, and overall org maintenance
Proven ability to design and scale operational processes that support growth
Exceptional analytical and problem-solving skills with strong attention to detail
Excellent communication skills, with the ability to work effectively with executives and cross-functional teams
Comfortable owning initiatives end-to-end and operating with a high degree of autonomy
Experience supporting teams
Preferred
Experience with administration or implementation of Salesforce Experience Cloud, Salesforce Service Cloud, and Salesforce Knowledge Base is preferred
Salesforce certifications are a plus
Benefits
Significant autonomy and responsibility over how the business operates and scales.
Direct influence on revenue, efficiency, and customer experience.
A close-knit remote team that invests in strong relationships and meets annually in person.
A fast-paced environment solving meaningful, complex problems.
Company
Bringg
Bringg is the leading last mile delivery management platform provider.
201-500 employees
H1B Sponsorship
Bringg has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$184.5MKey Investors
Insight PartnersViola GrowthCambridge Capital
2021-06-16Series E· $100M
2020-04-07Series D· $30M
2019-01-15Series C· $25M
Leadership Team
Guy Bloch
CEO & Board Member
David Parry
Chief Operating Officer
Recent News
Company data provided by crunchbase